【摘要】 目的:探讨有效地医疗护理服务模式,提高医疗护理服务质量。方法:成立生殖健康质量管理(QC)小组,对心因性勃起功能障碍(ED)患者采用问卷调查、要因确认、制订对策、实施、效果评价,严格遵循PDCA活动规律实施。结果:心因性ED确诊率由原来的83.33%提高至100%,治愈率由原来的65.15%提高至89.65%。结论:通过质量管理活动,改变了医护人员服务理念、服务方式,规范和建立了男性生殖健康疾病防治体系,开拓了心因性ED诊治新途径。更多还原

【Abstract】 Objective: To discuss the effective service in nursing care to improve the quality of nursing care. Methods: Following the regularity of PDCA, questionnaire was conducted in the patients with psychogenic ED in the light of finding of factors, strategies and evaluation. Results: The rate of confirmed diagnosis of psychogenic ED was raised from 83.33% to 100%; the curative rate was increased from 65.15% to 89.65%. Conclusion: The conception of nursing care and ways of service in nurses has been changed and a standard prevention system is established through the management of quality of service, moreover find a new way in the diagnosis and treatment of psychogenic ED.更多还原