【摘要】 服务产品的生产和消费是在供需双方的互动过程中完成的,所以,物流企业的资源整合不能没有客户的直接参与。物流系统中的客户资源整合,其实质就是通过对客户资源的有效整合,最终使物流系统中的运作资源得以充分的利用。更多还原

【Abstract】 The producing and consuming of service is accomplished during the process of interaction.Therefore the resources integration of logistics enterprises cannot be carried out without customers.The essential of customer resource integration of logistics system is to use sufficiently the operation resources in the system.更多还原