【摘要】 目的了解护理管理者应具备的管理技能,为制定管理者的培训课程提供依据。方法采用自行设计的护理管理人员管理技能问卷对767名护理管理者进行调查。结果护理管理者认为人际技能最为重要,其评分为(9.38±0.74);技术技能相对不重要,其评分为(8.71±0.91);具有平衡工作与家庭的能力(9.73±0.82)、急救能力(9.64±0.83)、人才的培养(9.63±0.96)对护士长最为重要;决策能力(9.51±0.94)、工作有计划(9.46±0.96)、合理使用人才(9.42±0.85)对护理部主任最为重要。结论应建立系统的护理管理人员培训制度,并对护士长及护理部主任分层次进行培训。更多还原

【Abstract】 Objective To identify the skills required of nurse managers in order to provide information for training programs designed for the managers.Methods Seven hundred and sixty-seven nurse managers were investigated by using a self-developed manager skill questionnaire.Results The results showed that for a nurse manger the most important abilities are interpersonal skill(9.38±0.74) and technical abilities(8.71±0.91)are relatively less important.For head nurses,the most important abilities include the ability to balance work and family(9.73±0.82),skills for emergency aid(9.64±(0.83)) and ability to motivate and develop staff(9.63±0.96).The most important abilities required of the directors of nursing department involves capabilities of decision-making(9.51±0.94),planning(9.46±0.96),and personnel resource management(9.42±0.85).Conclusion It’s necessary to set up training programs for nurse managers and the training of head nurses and the directors of nursing department should be carried out on differential basis.更多还原