【摘要】 目的探讨防范口腔门诊医疗纠纷发生的对策。方法对深圳市2002~2005年发生的24例口腔门诊医疗纠纷按其发生的原因进行分类与分析。结果造成纠纷的医源性因素主要为:误诊导致拔除非主诉牙;违规操作与失误造成错拔牙及邻牙损伤;迎合患者要求而违背医疗原则造成牙齿的继发性脱落。结论防范口腔门诊医疗纠纷发生的根本措施是认真遵守医疗规章制度,严格执行各类技术操作规程,保存相关病历资料以利举证无责。更多还原

【Abstract】 Objective To prevent against medical disputes occurring in dental clinics. Methods The medical disputes were classified according to the patient’s complaints and the causes of medical disputes were analyzed in 24 cases occurring in dental clinics of Shenzhen city from 2002 to 2005. Results The major factors of disputes due to a dentist’s activity included extracting teeth that patient did not require to, injuring the neighbor teeth and mistaking the normal teeth, losing teeth secondary from satisfying patient’s unreasonable demands. Conclusion In order to guard against disputes on dental clinic, it is imperative for a dentist to observe the rules and regulations of medical system seriously, strictly enforce various operating rules, and preserve relevant data and medical record of patients.更多还原