【摘要】 在论述了数字参考咨询服务的内涵、特点和形式的基础上,提出了完善和发展数字参考咨询服务,必须加强图书馆网络设施建设;重视数字参考咨询服务的质量控制;建立合作数字参考咨询网络;注意保护用户的个人隐私;培养和造就高素质的参考馆员。更多还原

【Abstract】 Based on the discussion of the meaning,characteristic and form of the digital reference service(DRS),the perfection and development of DRS are put forward,including enhancing the building of network facility,emphasizing the quality control on DRS,establishing cooperative network for DRS,paying attention to protecting the privacy of users,cultivating and bringing up reference librarians with high quality.更多还原