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以活动为中心的电信企业收入保障过程元模型
An Activity-focused Metamodel of Telecom Revenue Assurance Process
【摘要】 基于对软件过程建模基本方法的研究,借鉴软件过程建模基本方法的思想,针对电信企业收入保障过程的特征,提出了一种以活动为中心的电信企业收入保障过程元模型,并探讨了其应用途径.
【Abstract】 Revenue assurance(RA) process aims at finding the revenue leakage point,improving profits and cash flows.However it is difficult to implement the RA process because lacking of a typical strategy.Based on the analysis of characteristics of revenue assurance process,an activity-focused RA process metamodel is proposed,which defines process model,activities,roles,products and key process area(KPA).
【关键词】 收入保障;
过程元模型;
活动;
角色;
关键过程域;
【Key words】 revenue assurance; process metamodel; activity; role; key process area;
【Key words】 revenue assurance; process metamodel; activity; role; key process area;
【基金】 国家自然科学基金项目(90204002)
- 【文献出处】 北京邮电大学学报 ,Journal of Beijing University of Posts and Telecommunications , 编辑部邮箱 ,2006年S1期
- 【分类号】F626
- 【被引频次】9
- 【下载频次】130