【摘要】 针对目前在大多数医疗机构都能基本满足患者就医需求的情况下,患者“托熟人”现象依旧比较盛行的现象,探讨了患者的深层心理原因,指出患者的知情愿望和平等参与愿望比以往更强烈,分析了医院在人文关怀方面存在的问题和原因,提出针对患者就医心理,加强医院人文关怀,改进服务工作的若干措施。更多还原

【Abstract】 Nowadays although most of the health institutes can content patients’basic need, still many patients preferred the help of inner people. Considering this phenomenon, this article digged into the deep layer of the patients’ mental state, and pointed out the patients’ strong desire of knowing what happened. It also analyzed current problem and reason of the humanity care existed in hospital, and gave some ideas on how to enhance the hospital humanity care and to improve the sendee in hospital.更多还原