【摘要】 从软件产品的特点出发 ,阐述了软件行业如何建立文件化质量管理体系 .软件企业应考虑自身的管理水平 ,根据 ISO90 0 1:2 0 0 0确定质量管理体系的基本框架 ,然后参照 ISO90 0 0— 3:1993和软件能力成熟度模型 CMM 确定软件实现中的关键过程 ,针对这些关键过程建立相应的文件以对其实施控制 ,提高软件质量和企业竞争力更多还原

【Abstract】 How to establish a documented quality management system for software enterprise is discussed based on analyses of characteristics of software industry. Firstly, a software company should determine basic frame of its quality management system. Then it should determine key processes referring to ISO9000 3: 1993 and Capability Maturity Model for Software (CMM). Finally it should establish documented procedures in order to control these processes.更多还原