【摘要】 介绍医院在服务文化的营造与培养;优化服务程序,提高服务效率;发挥思想政治工作的导向作用和规章制度的约束作用等方面的理念、做法和成效。更多还原

【Abstract】 It introduced how to create and nurture a service culture in hospital; how to idealize service progress and to improve service efficiency; how to exert the directed function of political works. It also introduced the belief,practice and effectiveness of restriction with regulations.更多还原