【摘要】 信息服务的技术质量问题是长期以来存在于信息服务管理中的一个重要问题 ,技术质量监督直接关系到信息服务行业的发展和服务的社会利用。本文从信息服务的技术质量认证及其标准化分析出发 ,讨论了以技术质量认证为基础的服务技术质量监督体系的确立及监督的实施 ,通过国内外比较和未来发展的趋势 ,提出了我国进行信息服务技术质量监督的改革模式和组织方式。更多还原

【Abstract】 Problems in technological quality have been a major concern of long standing in the administration of information services. Technological quality supervision is directly related to the development of the information service industry and the social exploitation of its services. Taking technological quality attestation and its standardization as the objective,this thesis discusses the exercitation of supervision and construction of technological quality supervision system based on technological quality attestation.By comparing China with other countries and considering future needs,the thesis presents the reformatory patterns and organizational modes of technological quality supervision in the information service industry.更多还原