【摘要】 供应链内部成员的满意度对于供应链管理相当重要 ,基于质量功能展开的思想 ,提出了一种确定供应链内部成员需求以及供应链的核心企业为满足这些需求所应采取的措施的结构化方法 ,为供应链内部成员的管理提供了实用的方法与工具。更多还原

【Abstract】 Supply chain partner satisfaction is very important to supply chain management. In this paper, a method of discovering supply chain partner requirements and getting feedback from customers on the performance of core enterprise in supply chain is introduced, which is a useful method and tool for supply chain partner management.更多还原