【摘要】 本文运用系统层级理论构建了旅游饭店经营业绩评价模式，运用灰色系统和模糊数学的理论与方法，提出了一种新的定性与定量相结合的评价程序，并给出了一个算例．更多还原

【Abstract】 In this paper, the system hierarchy theory is used to create the pattern of hotel management achievement, and grey system and fuzzy mathematical theory are employed to propose a new evaluation program which includes qualitative and quantitative analysis. Finally, an example is given to show their application.更多还原