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护士出勤主义行为在工作家庭冲突与心理健康、工作满意度间的中介作用

Mediating effect of presenteeism on relationships among work family conflict and mental health, job satisfaction in nurses

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【作者】 张纪豪郭舒婕李永鑫

【Author】 ZHANG Ji-Hao;GUO Shu-Jie;LI Yong-Xin;Institute of Psychology & Behavior, Henan University;Nursing department, Henan Province People’s Hospital;

【机构】 河南大学心理与行为研究所河南省人民医院护理部

【摘要】 近年来,由于经济环境的变化、组织结构的变革、工作压力与失业率的增加,导致员工工作不安全感逐渐增加,进而诞生了一种独特的员工行为模式——出勤主义行为。出勤主义行为是指"尽管员工感到身体不适,应该请病假,但仍然参加工作的行为"。出勤主义行为不仅有害于员工的身体健康和心理健康,而且还会增加组织额外的费用。国外对于出勤主义行为的研究较早,但大都致力于出勤主义行为影响因素的研究,较少探讨了出勤主义行为的作用机制。国内对于出勤主义行为的研究尚处于起步阶段,因此,本研究就是在中国文化背景下,旨在了解护士出勤主义行为的现状,探讨其在工作家庭冲突与心理健康、工作满意度间的中介作用。研究采用出勤主义行为问卷(SPQ)、工作家庭冲突量表(WFCS)、一般健康问卷(GHQ-12)和工作满意度量表(JSS)对河南省某三甲医院的349名女护士进行调查。研究结果表明,护士出勤主义行为的均分为(3.25±0.73),已婚护士的出勤主义行为高于未婚护士(P<0.01)。出勤主义行为显著预测心理健康和工作满意度(β=0.123,-0.135),工作—家庭冲突显著预测心理健康和工作满意度(β=0.245,-0.130)。Bootstrap检验结果显示,出勤主义行为在工作—家庭冲突和心理健康之间存在部分中介效应,中介效应为12%;出勤主义行为在工作—家庭冲突和工作满意度之间存在部分中介效应,中介效应为24%。研究结论认为护士的出勤主义行为频率较高,护士出勤主义行为在工作家庭冲突与心理健康、工作满意度关系中起部分中介作用。

【Abstract】 In recent years, due to the change of economic environment, the change of organizational structure, the increase of work pressure and unemployment rate, leading to job insecurity increased gradually, and the birth of a unique employee behavior model——presenteeism. Presenteeism refers to "despite complaints and ill health that should prompt rest and absence from work, still turning up at their jobs". Presenteeism is not only harmful to physical and mental health of employees, but also increases the organization’s extra costs. Overseas research on presenteeism is earlier, but most of them are devoted to the study of the influencing factors of presenteeism, but less explored the mechanism of presenteeism. Domestic research on presenteeism is still in its infancy, therefore, this study is under the Chinese cultural background, to explore the status quo of presenteeism and the mediating effect of presenteeism on relationships among work family conflict and mental health, job satisfaction in nurses. A sample of 349 female nurses from a third-level hospital in Henan Province were assessed with the Sickness Presenteeism Questionnaire(SPQ),Work-Family Conflict Scale( WFCS), the 12-item General Health Questionnaire(GHQ-12) and Job Satisfaction Scale( JSS). The results suggest that the mean of presenteeism was(3.25± 0.73)in nurses sample, the mean of presenteeism in married nurses was significant higher than the meanin nurses not married(P < 0.01); Presenteeism was significantly predicted the mental health and job satisfaction(β= 0.123,-0.135),Work-family conflict was significantly predicted the mental health and job satisfaction(β= 0.245,-0.130); Bootstrap test showed that presenteeism partially mediated the relationship between work-family conflict and mental health, and the mediating effect was 12%; presenteeism partially mediated the relationship between work-family conflict and job satisfaction, and the mediating effect was 24%. The study concluded that the frequency of presenteeism was higher in nurses, presenteeism has a partial mediating effect among work family conflict and mental health, job satisfaction in nurses.

  • 【会议录名称】 第二十届全国心理学学术会议--心理学与国民心理健康摘要集
  • 【会议名称】第二十届全国心理学学术会议--心理学与国民心理健康
  • 【会议时间】2017-11-03
  • 【会议地点】中国重庆
  • 【分类号】R47
  • 【主办单位】中国心理学会
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