【作者】 郭卫东； 忻展红； 徐秀；

【Author】 GUO Wei-dong,XIN Zhan-hong, XU Xiu ( Economics and Management School. Beijing University of Posts and Telecommunications, Beijing 100876, China; University of Mining and Technology, Xuzhou 221008, China.

【机构】 北京邮电大学经济管理学院； 中国矿业大学；

【摘要】 首先通过对电信集团公司各职能部门所需竞争情报进行问卷调查,制定出针对电信集团公司的竞争情报分类体系．在此基础上,按照竞争情报工作体系的工作流程,从信息需求、组织需求、技术手段需求和协调性需求4个方面,对电信集团公司竞争情报工作体系进行了需求分析,从而设计了电信企业竞争情报工作体系框架,建立了电信企业竞争情报工作体系的工作流程模型、系统平台整体架构模型和平台管理规则．更多还原

【Abstract】 From the point of the basic principles of strategy management and competitive intelligence, and on the basis of analyzing the enterprise competitive strategy, the tactics and their characteristics are made. Based on previous work, the demand analysis of domestic telecom enterprises is made from the following four aspects: information demand, organization demand, technology demand and harmony demand. At last, the framework of the competitive intelligence system, the organization model, process model and the harmony model for domestic telecom enterprises are designed.更多还原