【作者】 唐宁玉； 李宜菁； 黄梦琪；

【Author】 Tang Ningyu LiYijing Huang Mengqi Antai College of Economics and Management,Shanghai Jiaotong University,535 Fahuazhen Road,200052

【机构】 上海交通大学安泰经济与管理学院；

【摘要】 随着国际化的迅猛发展,工作场所的文化多元化特征越来越明显(Van Der Zee,Astma&Brodbeck,2004),大多数跨国公司依赖于跨文化团队来完成复杂的工作任务(Matveev&Milter,2004)。而文化的多元化给团队管理带来了更多的挑战。从90年代后期开始,跨文化人力资源管理、多元化团队、文化适应、文化认同等受到广泛关注,跨文化团队的多元化特征以及如何才能创建有效的跨文化团队成为研究的热点问题(Van Der Zee,Astma&Brodbeck,2004,Horwitz&Horwitz,2007)。本研究通过对34个团队中近140位员工的调查,对文化智力和团队成员个体以及团队绩效之间的关系进行了研究。研究显示,团队成员个体文化智力对个体绩效有显著正向影响:文化智力越高,团队成员的个体角色绩效越好;团队文化智力对团队绩效有显著正向影响,团队沟通在团队文化智力对团队绩效的影响关系中起到中介作用。更多还原

【Abstract】 With the rapid development of globalization,cultural diversity becomes more and more obvious in workplace(Van Der Zee,Astma & Brodbeck,2004) and most MNCs accomplish the complex tasks though cross-cultural teams(Matveev&Milter, 2004).Cultural diversity brings more challenges to teamwork.Since late 1990s,cross cultural human resource management, diversified team,cultural adaptation,cultural identity have caught a lot of attention in both research and practice.The characteristics of cross-cultural teams and how to manage an effective cross-cultural tema have become hot topics.(Van Der Zee,Astma & Brodbeck,2004,Horwitz&Horwitz,2007 )。Via surveying nearly 140 employees in 34 teams,this paper did a study on the relation between cultural intelligence and performance.It shows that cultural intelligence has positive relations with individual role performance,team cultural intelligence has positive relation with team performance which is mediated by team communication.更多还原