【作者】 王毅；

【导师】 方雷；

【作者基本信息】 山东大学 ， 公共管理（专业学位）， 2025， 硕士

【摘要】 组织公民行为是组织行为学中的重要输出变量,国内外对公务员组织公民行为前置变量的研究较为丰富,但是从文化价值观角度所做的研究较少。特别是,儒家传统价值观作为东亚国家特有的文化价值观念,对我国公务员的行为产生着重要影响,但是目前尚没有看到其影响公务员组织公民行为的研究。本研究采用实证的方法,旨在深入探讨儒家传统价值观对公务员组织公民行为的影响,以期充实该领域的研究内容。论文首先回顾了组织公民行为和儒家传统价值观的相关文献,明确了现有研究的进展和不足,为研究提供了理论支持。随后,基于相关理论和文献综述结果,结合实际情况,构建了能够全面反映儒家传统价值观对公务员组织公民行为影响的理论模型,并提出了具体的研究假设。研究采用问卷调查法,通过修订和完善现有量表,设计了调查问卷,并在山东省内广泛收集了关于公务员组织公民行为和儒家传统价值观的原始数据。数据分析阶段,运用统计分析方法,深入挖掘了数据背后的规律和关系,验证了研究假设。研究所采用的方法主要为问卷调查法和统计分析法。研究共收集了 266份有效问卷,经过信度和效度检验,结果显示量表的信度和效度均达到了研究要求。研究结果表明,儒家传统价值观对公务员组织公民行为具有显著的正面影响。具体而言,宽忍利他、遵从权威和面子三个维度的儒家传统价值观,均能显著促进公务员的组织公民行为,但接受权威维度仅与组织公民行为的利他奉献维度存在正相关。此外,研究还验证了部分个体特征、组织特征和工作特征等对公务员组织公民行为的影响。这些都进一步丰富了组织公民行为前因变量的研究。最后,本研究不仅为公务员组织公民行为前因变量的研究提供了新的实证结论,也为实践提供了有益的启示。通过研究结果,可以更好地理解儒家传统价值观影响公务员组织公民行为的内在作用机制,同时为提升公务员的组织公民行为水平、优化组织管理提出具体政策建议。更多还原

【Abstract】 Organizational citizenship behavior is an important output variable in organizational behavior studies.There is a wealth of research on the antecedent variables of civil servant organizational citizenship behavior both domestically and internationally,but there is relatively little research from the perspective of cultural values.Especially,as a unique cultural value system in East Asian countries,Confucian traditional values have had a significant impact on the behavior of Chinese civil servants,but there is currently no research on their influence on the organizational citizenship behavior of civil servants.This study adopts empirical methods to explore in depth the influence of Confucian traditional values on the organizational citizenship behavior of civil servants,in order to enrich the research content in this field.The paper first reviews the relevant literature on organizational citizenship behavior and Confucian traditional values,clarifies the progress and shortcomings of existing research,and provides theoretical support for the study.Subsequently,based on relevant theories and literature review results,combined with practical situations,a theoretical model was constructed that can comprehensively reflect the influence of Confucian traditional values on civil servant organizational citizenship behavior,and specific research hypotheses were proposed.The study adopted a questionnaire survey method,revised and improved existing scales,designed a survey questionnaire,and extensively collected raw data on civil servant organizational citizenship behavior and Confucian traditional values in Shandong Province.In the data analysis stage,statistical analysis methods were used to deeply explore the patterns and relationships behind the data and to verify the research hypotheses.The main methods used by the research institute are questionnaire survey and statistical analysis.A total of 266 valid questionnaires were collected for the study,and after reliability and validity testing,the results showed that the reliability and validity of the scale met the research requirements.The research results indicate that traditional Confucian values have a significant positive impact on the organizational citizenship behavior of civil servants.Specifically,the Confucian traditional values of tolerance,altruism,obedience to authority,and face saving can significantly promote the organizational citizenship behavior of civil servants,but the acceptance of authority dimension is only positively correlated with the altruistic dedication dimension of organizational citizenship behavior.In addition,the study also verified the influence of individual characteristics,organizational characteristics,and job characteristics on the organizational citizenship behavior of civil servants.These further enrich the research on the antecedents of organizational citizenship behavior.Finally,this study not only provides new empirical conclusions for the study of antecedents of civil servant organizational citizenship behavior,but also provides useful insights for practice.Through the research results,we can better understand the internal mechanism of the influence of Confucian traditional values on the organizational citizenship behavior of civil servants,and provide specific policy recommendations for improving the level of organizational citizenship behavior of civil servants and optimizing organizational management.更多还原