【作者】 刘畅；

【导师】 吴论文；

【作者基本信息】 西南财经大学 ， 工商管理（MBA）（专业学位）， 2024， 硕士

【摘要】 后疫情时代,我国内外部经贸环境大不如前,各实体产业遭受前所未有的冲击。作为依附于实体产业发展的证券行业也被迫在这场冲击的洪流中历经风霜,颠簸前行。市场经济复苏不达预期,股市行情持续低迷,传统业务创收能力急速下滑,同业及异业竞争进一步加剧,金融新兴发展业态加速创新等一系列现象的出现给传统证券行业以直接打击。面对内外部环境持续恶劣,证券行业员工职业不安全感问题已经成为当下券商急需关注并亟待解决的核心问题之一。本研究立足当前实际背景,选择证券行业员工为研究对象,基于双因素理论对其职业不安全感进行研究。为力求研究成果的全面性与实践性,本研究秉承客观辩证的研究思路,充分考虑职业不安全感的多面性。一方面,看到职业不安全感过高带来的负面影响:造成员工身心健康的极大负担,降低员工对企业满意度,导致员工出现离职等。另一方面,看到职业不安全感过低导致的严重后果:降低员工工作积极性,企业无法实现有效盈利等。首先,本研究通过广泛浏览并梳理国内外有关职业不安全感的相关研究文献,逐步掌握职业不安全感有关理论及当前研究动态。在充分归纳双因素理论及有关研究方法基础上,参考国内外同类研究访谈及问卷设计,对本次调研进行问卷编制。最终,经过对TF证券公司37位员工访谈及100位员工问卷预调查,将数据有效性进一步分析,形成本研究正式调查问卷。然后,通过对232位TF证券公司员工职业不安全感的正式问卷调研,调查数据通过SPSS27.0统计软件进行多层面分析后,最终得到造成TF证券公司员工职业不安全感比较明显的因素。因素包括:工作内容及内部竞争压力大、工作能力缺失导致业务开展或管理工作不达预期、公司薪酬及晋升考核机制不健全、技术革新与组织变革带来的内外部压力等方面。最后,经过对企业调研数据不同维度间分析,加之与同行企业员工职业不安全感对比分析,从双因素理论出发,针对性提出TF证券公司员工职业不安全感管理策略。策略包括:从保健理论视角出发,提出外部环境管理,工作环境管理,员工工作压力管理,员工激励机制管理,内部交流机制管理,人际关系与沟通管理等;从激励理论视角出发,提出岗位设置与晋升机制的适配性管理;员工综合技能培训管理;员工软技能培训管理;员工职业生涯规划管理;员工心理健康管理等相关策略。本研究以证券行业现状为背景,TF证券公司员工为研究对象,对当代证券行业员工职业不安全感问题进行探究。希望研究结论能为证券领域员工职业不安全感问题的深入探索提供一定思路,同时,能为TF证券公司进一步优化员工管理制度提供借鉴。更多还原

【Abstract】 In the post-epidemic era,China’s internal and external economic and trade environment is much worse than before,and various entity industries have suffered unprecedented impacts.The securities industry,which is dependent on the entity industry,has also been forced to develop with difficulties in this shock.A series of phenomena,such as the unsatisfactory recovery of the market economy,the continued downturn in the stock market,the rapid decline in the ability of traditional businesses to generate income,the further intensification of competition between peers and other industries,and the acceleration of innovative new financial development formats,have brought many direct blows to the traditional securities industry.In the face of the continuous bad internal and external environment,the occupational insecurity of employees in the securities industry has become one of the core problems that the securities companies urgently need to pay attention to and solve.Based on the current practical background,this study selects employees in the securities industry as the research object,and studies their occupational insecurity based on the two-factor theory.In order to strive for the comprehensiveness and practicality of the research results,this study adheres to the objective and dialectical research idea,and fully considers the multi-faceted nature of occupational insecurity.On the one hand,we observe the negative effects of high occupational insecurity:the great burden on employees’ physical and mental health,the decrease in employee satisfaction with the company,and the consequences of employees leaving the company.On the other hand,we can observe the serious consequences of low occupational insecurity: reduced motivation of employees,failure to achieve effective profitability of the company,etc.First of all,through extensive browsing and sorting out the relevant domestic and foreign research literature on occupational insecurity,this study gradually grasped the relevant theories and current research trends of occupational insecurity.On the basis of fully summarizing the two-factor theory and related research methods,and referring to similar research interviews and questionnaire design at home and abroad,the questionnaire was compiled for this survey.Finally,after indepth interviews with 37 employees of TF Securities Company and prequestionnaire survey of 100 employees,the validity of the data was further analyzed to form a formal questionnaire for this study.Then,through the formal questionnaire survey of 232 employees of TF Securities Company,the survey data were analyzed by SPSS27.0 statistical software in multiple aspects,and the obvious factors causing the job insecurity of employees of TF Securities company were finally obtained.These factors include: job content and internal competition pressure,lack of work ability leading to business development or management work is not up to expectations,unsound company salary and promotion appraisal mechanism,internal and external pressures brought about by technological innovation and organizational change,etc.Finally,based on the analysis of different dimensions of the enterprise survey data and the comparative analysis of the occupational insecurity of employees in the same enterprises,the management strategy of the occupational insecurity of employees in TF Securities Company is put forward from the two-factor theory.The strategies include: from the perspective of health care theory,this thesis proposes external environment management,working environment management,staff pressure management,staff incentive mechanism management,internal communication mechanism management,interpersonal relationship and communication management,etc.From the perspective of incentive theory,this thesis proposes related strategies such as the adaptive management of job setting and promotion mechanism,the management of employee comprehensive skills training,the management of employee soft skills training,the management of employee career planning,and the management of employee mental health.This study takes the current situation of securities industry as the background,and the employees of TF securities company as the research objects,to explore the issue of occupational insecurity among employees in the contemporary securities industry.It is hoped that the research conclusions can provide ideas for further exploration of the issue of occupational insecurity among employees in the securities field,and also provide reference for TF Securities company to further optimize its staff management system.更多还原