【作者】 李欣；

【导师】 岳金星；

【作者基本信息】 哈尔滨工业大学 ， 工商管理， 2023， 硕士

【摘要】 员工创造力作为企业持续创新的动力与基石,是助力企业不断自我革新、紧跟时代、拥抱变化的关键所在。在管理领域,不乏研究影响员工创造力因素的学者,近年来,学者们开始关注影响创造力的一个新兴因素—心智游移。作为一种频繁发生,而且有时自发产生的心理现象,心智游移与员工创造力之间是否存在关联以及两者的关联机制尚未明确。因此,探究能否通过个体的心理现象预测其创造性潜能,并搭建心智游移和员工创造力之间的关联机制是管理实践中尤为重要且值得研究的课题。首先,本研究基于创造力双通道模型,构建了问题主导心智游移与员工创造力的双路径模型。通过梳理国内外相关文献,分别提出以下假设:无意问题主导心智游移和有意问题主导心智游移分别正向影响突破性创造力和渐进性创造力;认知灵活性和认知持续性分别中介问题主导心智游移和员工创造力之间的两条路径;情绪主导心智游移在问题主导心智游移和认知变量之间的调节作用。其次,本研究使用问卷调查法面向信息传输、软件、信息技术服务业以及科学研究和技术服务业的在职员工展开调研,共回收239份有效问卷。并使用SPSS 26.0和Amos 24.0处理样本数据,主要分析方法包括信度效度检验、描述性统计分析、共同方法偏差检验、相关性分析以及回归分析。实证结果表明,无意问题主导心智游移和有意问题主导心智游移分别正向影响突破性创造力和渐进性创造力;认知灵活性比认知持续性在无意问题主导心智游移和突破性创造力之间的中介效果更大;认知持续性能够中介有意问题主导心智游移与渐进性创造力之间的关系,但其效应小于认知灵活性;积极情绪主导心智游移强化了无意问题主导心智游移和认知灵活性之间的关系;消极情绪主导心智游移强化了有意问题主导心智游移和认知持续性之间关系。最后,依据实证结果,本研究从三个方面提出管理建议。首先,给有较高创造力需求的员工提供心智游移许可,充分利用心智游移的潜在好处帮助员工萌发出更多创造性见解和创新性想法;其次,注重筛选、培养和重用具有较高灵活性和持续性的员工;最后,加强对员工情绪状态的关注,充分调动员工的工作热情并及时疏导消极情绪过高员工的状态,从而提高团队的士气和工作效率。更多还原

【Abstract】 Employee creativity is the driving force and cornerstone of continuous innovation,and the key to help enterprises continue to innovate,keep up with the era and embrace change.In the field of management,there are many scholars who study the factors that affect employee creativity.In recent years,scholars begin to pay attention to a new factor affecting creativity,mind wandering.As a frequent and sometimes spontaneous psychological phenomenon,it is not clear whether there is a relationship between mind wandering and employee creativity,and the connection mechanism between the two variables.Therefore,exploring whether individual creative potential can be predicted by individual psychological phenomena,and build a correlation mechanism between mind wandering and employee creativity is a particularly important topic in management practice.First of all,based on the dual pathway to creativity model,this study constructs a two-path model between problem-focused mind wandering and employee creativity.By reviewing the relevant literature at home and abroad,the study put forward the following hypotheses.Unintentional problem-focused mind wandering and intentional problemfocused mind wandering directly affects radical creativity and incremental creativity respectively.Cognitive flexibility and cognitive persistence mediate the two paths between problem-focused mind wandering and employee creativity respectively;Emotion-focused mind wandering plays a moderating role between problem-focused mind wandering and cognitive variables.Secondly,this study used the questionnaire survey method to investigate the on-thejob employees of information transmission,software,information technology service industry and scientific research and technology service industry,and a total of 239 valid questionnaires are collected.SPSS 26.0 and Amos 24.0 are used to analyze and process the sample data,including reliability and validity test,descriptive statistical analysis,common method deviation test,correlation analysis and regression analysis.The empirical results show that unintentional problem-focused mind wandering and intentional problem-focused mind wandering positively affect radical creativity and incremental creativity,respectively.Cognitive flexibility has a stronger intermediary effect than cognitive persistence between unintentional problem-focused mind wandering and radical creativity,and cognitive persistence can mediate the relationship between intentional problem-focused mind wandering and incremental creativity,but its effect is less than cognitive flexibility.Positive emotion-focused mind wandering strengthens the relationship between unintentional problem-focused mind wandering and cognitive flexibility,and negative emotion-focused mind wandering strengthens the relationship between intentional problem-focused mind wandering and cognitive persistence.Finally,according to the empirical results,this study puts forward management suggestions from three aspects.Firstly,provide mind wandering permission for employees with high creativity needs,and make full use of the potential benefits of mind wandering to help employees sprout more creative ideas and innovative thoughts.Secondly,focus on screening,training and reusing employees with high flexibility and persistence.Last but not least,pay more attention to the emotional state of employees,fully mobilize their enthusiasm for work and timely adjust the state of employees with excessive negative emotions,so as to improve the morale and work efficiency of the team.更多还原