【作者】 王文伟；

【导师】 唐杰；

【作者基本信息】 福建师范大学 ， 管理科学与工程， 2023， 硕士

【摘要】 在企业数字化转型、新冠疫情和“996工作制”等多重现实背景之下,一种“员工在非工作时间内使用电子通讯技术处理工作相关事务或参加具有工作性质的社交活动”的工作要求,即“非工作时间工作连通”正愈发频繁地出现在企业领域。由于此种现象存在时间较短,还鲜有研究探讨过非工作时间工作连通是否以及如何影响员工的职业生涯发展。现如今,员工的职业生涯已不如从前稳定,职业成长情况受到了广泛的关注。鉴于此,本研究结合压力和应对的交易理论与自我决定理论的观点,探究非工作时间工作连通对员工的内在职业成长与外在职业成长的影响,以及自主性动机和问题导向应对、情绪导向应对在这一影响过程中的作用。本研究使用问卷调查法,通过两时点纵向调查的方式,向信息技术(IT)业与金融业两类具有代表性的员工发放在线问卷,最终采集了207份有效样本数据。借助SPSS24.0、PROCESS3.1与Mplus8.3统计软件对样本数据进行了正态性检验、信效度检验、共同方法偏差检验、描述性统计与相关分析、假设检验以及针对行业状况的拓展性检验,得出如下结论:(1)非工作时间工作连通对员工内在职业成长与外在职业成长均有显著的正向影响。(2)自主性动机在非工作时间工作连通与内在职业成长、在非工作时间工作连通与外在职业成长的关系间均起着中介作用。(3)问题导向应对正向调节了自主性动机在非工作时间工作连通与外在职业成长之间的中介效应。(4)非工作时间工作连通及其相关结果在信息技术(IT)业与金融业之间存在明显差异。研究结论揭示了非工作时间工作连通对员工职业成长的作用机制与边界条件,丰富了非工作时间工作连通的效果研究与员工职业成长的前因研究,同时发现了非工作时间工作连通问题在行业间的差异性,为企业安排非工作时间的工作任务以及促进员工职业成长提供了理论依据。研究建议管理者及员工正确看待非工作时间工作连通问题,重视员工的自主性动机与心理需求,引导员工采取适宜的压力应对策略,各行业因地制宜实施管理方案。更多还原

【Abstract】 Under the multiple realistic backgrounds of enterprise digital transformation,the COVID-19,and "996 work schedule",a kind of job demands that "employees use electronic communication technology to engage with work or work-related social activities during non-work time ",namely “work connectivity after-hours”,is increasingly appearing in the organizational context.Since the phenomenon has existed for a relatively short time,few studies have explored whether and how work connectivity after-hours impacts employees’ career development.Nowadays,the career of employees is not as stable as before,and their career growth has received widespread attention.So,combining viewpoints of selfdetermination theory and transactional theory of stress and coping,the study explores the impact of work connectivity after-hours on employees’ intrinsic career growth and extrinsic career growth,as well as the role of autonomous motivation,problem-focused coping,and emotion-focused coping during this process.Using the questionnaire survey to distribute two-wave online questionnaire to employees in the information technology industry and the financial industry,the study finally collected 207 valid sample data.With the help of SPSS24.0,PROCESS3.1,and Mplus8.3 statistical software,the study conducted normality test,reliability and validity test,common-method variance test,correlations and descriptive statistics,hypothesis testing,and extra test based on industry.The conclusions as following:(1)Work connectivity after-hours has a significant positive impact on employees’ intrinsic career growth and extrinsic career growth.(2)Autonomous motivation mediates the relationship between work connectivity after-hours and intrinsic career growth,and between work connectivity after-hours and extrinsic career growth.(3)Problem-focused coping positively moderate the mediation effect by autonomous motivation between work connectivity afterhours and extrinsic career growth.(4)There are significant differences between information technology industry and financial industry in work connectivity after-hours and its related results.The study reveals the impact mechanism and boundary conditions of work connectivity after-hours on employees’ career growth,enriching the research on the effect of work connectivity after-hours and the antecedents of employees’ career growth.At the same time,it finds the heterogeneity of work connectivity after-hours among industries,which provides a theoretical basis for managers to arrange non-work time work tasks and promote employees’ career growth.Finally,the study recommends that managers and employees further correct understanding the problem of work connectivity after-hours.Managers should concentration on employees’ autonomous motivation and basic psychological needs,guide employees to adopt suitable coping strategies,and implement management plans in various industries based on their realistic conditions.更多还原