【作者】 刘欣；

【导师】 杨成胜； 李晓跃；

【作者基本信息】 中南大学 ， 公共管理硕士（专业学位）， 2023， 硕士

【摘要】 基层公务员激励是公务员管理中极为重要的一环,完善基层公务员激励机制不仅是建设一支高素质公务员队伍的需要,更是提升基层治理能力、增进民生福祉的需要。本研究将在以往激励机制的研究基础上,创新理论视角,基于公共服务动机理论对基层公务员激励机制进行研究讨论。主要采取的研究方法是文献法、问卷法、访谈法和观察法,对基层公务员激励机制探索展开了三个方面的研究:一是对公共服务动机理论视阈下基层公务员激励机制研究相关情况进行分析。如对公共服务动机理论视阈下基层公务员激励机制研究背景、意义、基本概念、国内外研究现状等以及不同理论下的激励研究等进行分析,引入公共服务动机理论作为本研究的视角。同时对公共服务动机与激励的内在联系进行阐述,以此说明从公共服务动机理论视阈下开展基层公务员激励机制的必要性和可行性。二是基于X区实际,对当前基层公务员激励机制存在的问题以及原因进行分析。通过访谈、调研发现,基层公务员激励机制还存在职业认同教育和管理体系不健全、缺乏同情心教育和引导机制、培训机制不健全、职业道德教育管理体系不够完善、容错纠错机制不够健全、考核机制不够完善、组织文化激励机制不够完善、缺乏参与政策制定的激励机制等问题,主要与公共服务动机考虑不多、整体设计缺乏系统观念、内部需求关注不多、人本理念运用不够、忽略了基层公务员的主观能动性和创造性等因素有关。三是聚焦当前基层公务员激励机制存在的问题,从公共服务动机所包含的情感动机、规范动机、理性动机三个方面,分别提出完善基层公务员激励机制的对策建议。如建立更加完整的职业认同教育和管理体系、更加完整的同情心培育和引导机制、更加完善的培训机制、更加完善的职业道德管理体系、更加健全的容错纠错机制、更加完善的考核制度、更加完善的组织文化激励机制,建立政策参与和意见反馈机制等。(正文共31599字,参考文献87篇)更多还原

【Abstract】 The motivation of grass-roots civil servants is a very important part of civil servant management.Improving the incentive mechanism of grass-roots civil servants is not only the need of building a high-quality civil servant team,but also the need of improving grass-roots governance ability and improving people’s well-being.On the basis of previous research on incentive mechanism,this study will discuss the incentive mechanism of grassroots civil servants based on the theory of public service motivation from an innovative theoretical perspective.The main research methods adopted are literature method,questionnaire method,interview method and observation method,and three aspects of the exploration of the incentive mechanism of grass-roots civil servants are studied:The first is to analyze the research on incentive mechanism of grassroots civil servants from the perspective of public service motivation theory.For example,the research background,significance,basic concept,domestic and foreign research status of incentive mechanism of grassroots civil servants under the perspective of public service motivation theory and incentive research under different theories are analyzed,and the public service motivation theory is introduced as the perspective of this study.At the same time,this thesis expounds the internal relationship between public service motivation and incentive,in order to explain the necessity and feasibility of developing the incentive mechanism of grass-roots civil servants from the perspective of public service motivation theory.Second,based on the actual situation of District X,the problems and reasons of the current incentive mechanism for grassroots civil servants are analyzed.Through interviews and investigations,it is found that the incentive mechanism of grassroots civil servants still has problems such as imperfect professional identity education and management system,lack of sympathy education and guidance mechanism,imperfect training mechanism,imperfect professional ethics education management system,imperfect fault tolerance and correction mechanism,imperfect assessment mechanism,imperfect organizational culture incentive mechanism,and lack of incentive mechanism for participating in policy formulation.It ignores factors such as the subjective initiative and creativity of grassroots civil servants.The third is to focus on the problems existing in the current incentive mechanism of grassroots civil servants,and put forward countermeasures and suggestions for improving the incentive mechanism of grassroots civil servants from three aspects: emotional motivation,normative motivation and rational motivation of public service motivation.For example,the establishment of a more complete professional identity education and management system,a more complete compassion cultivation and guidance mechanism,a more complete training mechanism,a more complete professional ethics management system,a more complete fault tolerance and correction mechanism,a more complete assessment system,a more perfect organizational culture incentive mechanism,the establishment of policy participation and feedback mechanism,etc.更多还原