【作者】 杨柳；

【导师】 刘巨钦；

【作者基本信息】 湘潭大学 ， 工商管理（MBA）（专业学位）， 2022， 硕士

【摘要】 中国农业发展银行(以下简称“农发行”),由国家出资设立于1994年,直属国务院领导。作为中国唯—的—家国有农业政策性银行,其主要职能是紧紧围绕服务国家战略,以国家信用为保障,积极筹集支农资金,支持“三农”事业发展,有效发挥国家战略支撑作用。随着我国进入新发展阶段,农村金融体制改革不断推进,农发行自身不断发展,在宏观经济增速放缓和经济结构调整的进程中,如何使绩效管理体系与时代发展要求相适应,已成为农发行人力资源管理中亟待解决的—项重大课题。基于上述背景,本文从农发行X市分行的绩效管理体系实际情况出发,针对目前绩效管理体系运行中存在的主要问题,试图探索设计—套更为科学合理的绩效管理体系优化方案。本文以农发行X市分行绩效管理体系现状为研究对象,在阅读大量文献的基础上,从绩效管理体系的基本概念和相关理论入手,通过实地访谈与问卷调查等方式对X市分行绩效管理体系现状进行分析,发现目前存在的主要问题是:绩效管理体系未充分反映企业战略目标,绩效考核指标体系未体现精细化管理导向,绩效实施过程缺乏有效沟通和辅导,绩效跟踪反馈不到位,绩效考核结果运用不充分等。作者通过深入研究发现,造成以上问题的主要原因是:企业领导层绩效管理体系意识淡薄,员工对绩效管理体系认知不充分,绩效管理体系建设缺乏有力的人才和信息技术支撑,未建立健全健康的绩效导向文化。针对上述问题及其产生的主要原因,作者首先提出了 X市分行绩效管理体系优化的原则和目标,并提出从以下方面进行优化:制定基于战略导向的绩效计划,突出精细化管理导向的绩效考核指标体系设计,提高绩效实施过程的有效性,完善科学的绩效反馈机制,有效运用绩效考核结果。希望通过对X市分行当前绩效管理体系进行优化设计,使X市分行绩效能得到持续改进,从而提升竞争力,更好适应战略发展需要。同时考虑到绩效管理体系优化设计方案实施过程中可能会遇到的阻力因素和组织惯性,为保证优化设计方案的有效实施,本文提出,应提升管理者的绩效管理体系意识,建立健全绩效管理组织体系,塑造适应绩效管理体系的企业文化,加强全体员工绩效管理体系的培训和学习,强化绩效考核结果兑现的时效性,加快绩效管理体系信息化建设。农发行X市分行绩效管理体系所需要优化改进的问题在行业中比较普遍,本文所提出来的优化方案有较强的实践指导性,同时也具备—定的理论研究价值。更多还原

【Abstract】 The Agricultural Development Bank of China(hereinafter referred to as the "ADBC"),established in 1994 with state funding,is directly under the leadership of the State Council.As the only state-owned agricultural policy bank in China,its main function is to closely focus on serving the national strategy,to actively raise funds to support agriculture,to support the development of the "three rural areas",and to effectively play the role of national strategic support,with the guarantee of national credit.As China enters a new stage of development,the reform of rural financial system continues to advance,and the Agricultural Bank itself continues to develop.In the process of macroeconomic slowdown and economic restructuring,how to adapt the performance management system to the requirements of the times has become a major issue in the human resource management of the Agricultural Bank that needs to be solved.Based on the above background,this paper attempts to explore and design a more scientific and reasonable performance management system optimization plan based on the actual situation of the performance management system of X City Branch of ADBC and the main problems existing in the operation of the current performance management system.This paper takes the current situation of performance management system of X city branch of ADBC as the research object.Based on reading a lot of literature,we analyze the current situation of performance management system of X city branch by means of field interviews and questionnaires,and find that the main problems exist at present are:the performance management system does not fully reflect the strategic objectives of the enterprise,the performance assessment index system does not reflect The main problems are:the performance management system does not fully reflect the strategic objectives of the company,the performance appraisal index system does not reflect the direction of fine management,the performance implementation process lacks effective communication and counseling,the performance tracking feedback is not in place,and the performance appraisal results are not fully applied.According to the in-depth study,the authors found that the main reasons for the above problems are:the weak awareness of the performance management system among enterprise leaders,the inadequate cognition of the performance management system among employees,the lack of strong talent and information technology support for the construction of the performance management system,and the failure to establish a healthy performance-oriented culture.In view of the above problems and their main causes,the authors firstly put forward the principles and objectives for the optimization of the performance management system of X City Branch,and proposed the following aspects for optimization:developing a strategy-oriented performance plan,highlighting the design of a refined management-oriented performance assessment index system,improving the effectiveness of the performance implementation process,improving the scientific performance feedback mechanism,and effectively applying the performance assessment results.It is hoped that through the optimization design of the current performance management system of X City Branch,the performance of X City Branch can be continuously improved,so as to enhance its competitiveness and better adapt to the strategic development needs.At the same time,considering the resistance factors and organizational inertia that may be encountered during the implementation of the performance management system optimization design,in order to ensure the effective implementation of the optimization design,this paper proposes that the awareness of managers of the performance management system should be improved,a sound performance management organization system should be Established,the corporate culture adapted to the performance management system should be shaped,the training and learning of the performance management system of all employees should be strengthened,the timeliness of the performance assessment results should be enhanced,and the informationization of the performance management system should be accelerated.The information construction of performance management system should be accelerated.The problems that need to be optimized and improved in the performance management system of X City Branch of ADBC are relatively common in the industry,and the optimization plan proposed in this paper has strong practical guidance and also has certain theoretical research value.更多还原