【作者】 周璇；

【导师】 董文琪；

【作者基本信息】 中南大学 ， 公共管理， 2022， 硕士

【摘要】 在社会治理重心下沉的时代大背景下,加快发展社会工作是大势所趋,更是创新社会治理的重要一环,社会工作者人才队伍也因此迅速扩大。但正是在高速发展的过程中,社会工作行业人才流失率居高不下,留不住、用不上、做不好等问题层出不穷,严重影响工作士气。当前社会工作者普遍面临着薪酬待遇低、专业支持少、人员流动大等困境,不利于社会工作行业的长久稳定发展。学界对于社会工作者离职展开了广泛研究,但鲜有学者以工作嵌入为切入点分析社会工作者的离职倾向问题。本文基于社会工作者的工作特征,从工作嵌入的视角出发,以资源保存理论为基础,通过文献阅读、实地调研、发放问卷等方式,利用SPSS、AMOS等软件进行数据整理分析,系统地研究工作嵌入对社会工作者离职倾向的影响,及组织支持感、公共服务动机在二者之间的中介作用。最终得出结论:工作嵌入及其二维度均对离职倾向产生负向影响,组织支持感在工作嵌入及其二维度对离职倾向产生影响的过程中发挥部分中介作用,公共服务动机的中介作用不存在。在此基础上,结合实地访谈过程中发现社会工作者工作嵌入程度较高、离职倾向中等偏下、组织支持感、公共服务动机强烈的现状,提出四点建议,以期从工作嵌入角度来减少社会工作者的离职倾向。(正文共46512字,参考文献133篇)更多还原

【Abstract】 Under the social background of the sinking focus of social governance,accelerating the development of social work is not only the general trend,but also an important part of innovative social governance.Therefore,the talent team of social workers has expanded rapidly.However,it is in the process of rapid development that the rate of brain drain in the social work industry remains high,and problems such as being unable to retain,use,and do well emerge in an endless stream,which seriously affects work morale.Currently full-time social workers are generally faced with difficulties such as low salary,less professional support,and large personnel mobility,which is not conducive to the long-term and stable development of the social work industry.Academia has carried out extensive research on the turnover of social workers,but few scholars analyze the turnover intention of full-time social workers from the perspective of job embeddedness.From the perspective of job embeddedness,based on the theory of resource conservation,this paper systematically studies the impact of job embeddedness on the turnover intention of full-time social workers and the intermediary role of organizational support and public service motivation between them by means of literature reading,field investigation and questionnaire,using SPSS,Amos and other software.Finally,it comes to the conclusion that job embeddedness and its two dimensions have a negative impact on turnover intention.The sense of organizational support plays a partial intermediary role in the process of job embeddedness and its two dimensions affecting turnover intention,and the intermediary role of public service motivation does not exist.On this basis,combined with the current situation of high job embeddedness,medium and low turnover intention,strong sense of organizational support and public service motivation of social workers found in the process of field interviews,this paper puts forward four suggestions in order to reduce the turnover intention of full-time social workers from the perspective of job embeddedness.更多还原