【作者】 白音；

【导师】 秦兆祥；

【作者基本信息】 内蒙古师范大学 ， 旅游管理硕士（专业学位）， 2021， 硕士

【摘要】 随着旅游行业的欣欣向荣,我国旅游行业从业人员的队伍日益壮大。从景区从业者的性别结构来看,女性占较大的比例。在旅游业态持续迭代、产业竞争愈演愈烈的大背景下,景区女性从业者面临的压力也逐渐增大。工作压力对景区女性从业者的主观幸福感产生了直接影响,进而影响其工作状态和工作效率。因此,景区女性从业者的工作压力管理已是当前旅游行业需要关注的问题之一。本文参考国内外相关文献,设计工作压力和主观幸福感两个测试量表,通过问卷调查,获取了相关数据,并进行假设验证。论文以工作压力和主观幸福感两个变量为核心,重点探究人口学特征上工作压力和主观幸福感之间存在的内在联系及工作压力对主观幸福感的影响因素。研究实验表明:(1)景区女性从业人员的工作压力是受多种因素共同影响,包括景区工作复杂性、薪酬与晋升、景区工作氛围、与工作家庭冲突等;景区女性从业人员的主观幸福感主要由情感平衡度和生活满意度两个维度构成。(2)景区女性从业者的工作压力在年龄、学历、工作年限、婚姻状态以及有无生育子女这些人口学变量上存在显著差异。(3)景区女性从业者的主观幸福感在年龄、工作年限、有无生育子女上均存在显著差异关系,而在婚姻状态和学历层面这两个人口学变量上均没有显著差异。(4)景区的女性从业者工作压力与主观幸福感呈现负相关状态。依照回归分析发现工作压力中景区工作复杂性维度、薪酬与晋升维度、景区工作氛围维度、工作家庭冲突维度,均对主观幸福感产生负向影响。根据假设验证,论文从压力管理的角度为景区管理者提出了相关建议。更多还原

【Abstract】 With the prosperity of the tourism industry,the team of employees in my country’s tourism industry is growing day by day.From the perspective of the gender structure of practitioners in scenic spots,women account for a larger proportion.In the context of the continuous iteration of the tourism industry and the increasingly fierce competition in the industry,the pressure on female practitioners in scenic spots has gradually increased.Work pressure has a direct impact on the subjective well-being of female practitioners in scenic spots,which in turn affects their working status and work efficiency.Therefore,the work pressure management of female practitioners in scenic spots has become one of the issues that the current tourism industry needs to pay attention.This paper refers to relevant domestic and foreign literature,designs two test scales for work stress and subjective well-being,obtains relevant data through questionnaire surveys,and conducts hypothesis verification.The thesis focuses on the two variables of work pressure and subjective well-being,and focuses on exploring the internal relationship between work pressure and subjective well-being in demographic characteristics and the influence factors of work pressure on subjective well-being.Research experiments show that:(1)The work pressure of female employees in scenic spots is affected by multiple factors,including work complexity,salary and promotion,working atmosphere in scenic spots,conflicts with work and family,etc.;subjective well-being of female employees in scenic spots It is mainly composed of two dimensions of emotional balance and life satisfaction.(2)The work pressure of female practitioners in scenic spots is significantly different in demographic variables such as age,education,working years,marital status,and whether to have children.(3)There are significant differences in the subjective well-being of female practitioners in scenic spots in terms of age,working years,and whether they have children,but there is no significant difference in the two demographic variables of marital status and education level.(4)The work pressure of female practitioners in scenic spots is negatively correlated with subjective well-being.According to regression analysis,it is found that the dimensions of job complexity in scenic spots,the dimensions of salary and promotion,the dimensions of scenic work atmosphere,and the dimensions of work-family conflict in work stress all have a negative impact on subjective well-being.According to the hypothesis verification,the paper puts forward relevant suggestions for the scenic area managers from the perspective of stress management.更多还原