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管道局T国天然气管道项目战略性人力资源管理研究

Study on the Strategic Human Resource Management of China Petroleum Pipeline Bureau on T Country Natural Gas Pipeline Project

【作者】 陈强

【导师】 李宁; 周燕韬;

【作者基本信息】 中国石油大学(华东) , 项目管理(专业学位), 2018, 硕士

【摘要】 进入21世纪,中国石油在国际化石油战略的引领下,国际化进程取得了一系列重大进展和成果。而T国管道局的天然气管道项目人力资源管理也在海外数年的实战经验中,不断进行深层次的探索,成效显著。在获得成绩的同时,也面临着海外各种特殊的影响和风险,阻碍了国际化发展的步伐。例如T国政治、文化、经济的影响,文化冲突和交流沟通困难,以及项目管理机制不健全等,造成项目管理成本增大,经营管理风险提升。在这些影响因素里面,人力资源问题是关键影响因素之一。例如,综合性人才需求量日益增大而导致的供给不足、相对于其他职工素质普遍偏低、本土化用工率也偏低、现有的国内经验已不能适用于当今时代的发展。如果不能从战略视角实施人力资源管理,将严重影响海外项目的实施,并很可能导致海外项目失败。因此,一个科学的海外项目人力资源管理体系的建立有其必要性和紧迫性,这有利于项目的成功和项目经济效益的提高。企业发展的核心战略之一是人力资源竞争战略。人力资源规划工作应站在企业发展战略角度,对企业长、中、短期的人力资源需求科学合理的预测,保证企业战略目标的实现。然而,很多企业对人力资源规划的作用认识不足,存在管理层不重视、规划技术不科学、人力资源规划与企业战略不相匹配等问题,影响到企业战略目标的实现。因此,企业应将如何构建战略性人力资源规划体系作为专题进行研究。本文主要是以人力资源规划以及战略管理理论为基础,首先对人力资源规划的国内外研究动态进行分析,对战略管理及人力资源规划的相关理论进行研究,并在此基础上构建了战略性人力资源规划的相关流程。其次,以管道局T国天然气管道项目战略性人力资源管理为例,通过PEST分析管道局T国人力资源规划现状,深入分析T国天然气管道项目的组织结构,依据T国天然气项目未来的发展战略,对T国管道项目年度的人员需求进行了相应的研究。最后根据相关结果,相应地调整计划和前后期控制评价工作,以期构建适合管道局海外项目的战略性人力资源规划体系。本文强调人力资源规划与企业战略的紧密结合,把人力资源规划提升到战略层次。通过分析,结合T国天然气管道项目人力资源管理建设的人才培养、激励制度以及管理理念等方面,提出人力资源本土化、提升战略性人力资源管理定位和重要性、加强对战略性人力资源引进、培养和激励等一系列战略性人力资源规划措施。

【Abstract】 In the twenty-first Century,the internationalization of Petro China has made great developments under the guidance of internationalization strategy.The management of overseas human resources of T-country natural gas pipelines has been also made great achievements through years of overseas operation and exploring.While gaining achievements in the development of the international market,it is also facing various difficulties and risks brought about by overseas development,hindering the pace of international development.For example,the influence of T-country’s politics,culture,economy;the cultural conflicts;communication difficulties and the imperfect project management mechanism.The cost of enterprises and the risk of operation and management have been increased.Among these factors,one of the key factors is human resources.There are some problems of human resource management such as the shortage of comprehensive capacity employees,relatively low overall quality of employees and low rate of localization.The challenge is that the existing domestic experience is no longer completely applicable to the management practice of overseas projects.If human resources management cannot be implemented from a strategic perspective,it will have a great impact on the implementation of overseas projects,and even lead to the failure of the projects.Therefore,it is of great significance to establish a scientific and operational human resources management system for overseas projects to enhance the economic benefits of the entire overseas project.Human resource competitive strategy is the one of core strategies of enterprise development.The purpose of human resource planning is to ensure the successful implementation of enterprise strategy,scientifically and reasonably predict the human resource demand of the enterprise in the long,medium and short term from the perspective of its future development strategy.However,due to the lack of understanding of the importance of human resource planning,most enterprise does exist the issues,such as human resource planning strategy mismatching with the enterprise strategy,less attention of high-level management,and unscientific technology of human resource planning.Therefore,how to build a planning system of strategic human resource is becoming one of the important issues to be resolved.This paper is based on human resource management planning and strategic management theory.Firstly,reviewing the domestic and foreign research situation of human resource planning and the relevant theories of strategic management and human resource planning,on the basis of analysis,the strategic human resource planning process is set up.Secondly,taking the strategic human resource management of China Petroleum Pipeline Bureau(CPP)T-country natural gas pipeline project as an example,the human resource planning situation of T-country project is analyzed by PEST.Meanwhile,the organizational structure of project is analyzed and the annual staff needs of project is studied base on the T-country future development strategy of CPP.Finally,according to relevant results,the adjustment plan and the pre-and post-preparation control evaluation are implemented to build a strategic human resource planning system suitable for the development of CPP’s overseas projects.A new strategic human resource planning system is designed according to the existing problems in its human resource planning,aiming at providing a guidance for similar enterprises of China.This paper emphasizes the close combination of human resource planning and enterprise strategy,and to increase human resource planning to the strategic level.By combining the analysis method with the way of human resource planning,the strategy that the company should adopt in the future is obtained.Meanwhile,the personnel demand and supply characteristics of human resource in the future are obtained.A series of strategic human resource planning measures,such as localization of human resources,promotion of positioning and importance of strategic human resources management,and enhancement of the introduction,training and incentive of strategic human resources,are proposed regarding to the training,incentive system and management concept of human resource management construction of T-country project.

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