【作者】 崔勇；

【导师】 赵健宇；

【作者基本信息】 哈尔滨工程大学 ， 管理科学与工程， 2020， 硕士

【摘要】 改革开放不断纵深发展,“双创”热潮方兴未艾,国内企业组织管理和营商环境正变得更加复杂和具有挑战性。激烈的市场竞争,必然会带来失败的发生。失败会给企业家自身心理特质、认知方式、自我评价带来极大的考验,企业家如何应对失败带来的各种影响正愈发受到各方的重视。CEO过度自信这种认知特质会影响其利用失败经验开展失败学习,以及自我效能感知。失败后必将会带来的各种成本问题,失败的财务成本、心理成本以及社会成本,会对过度自信CEO自我效能恢复的程度和效果产生一定的影响。因此,CEO过度自信、失败学习、失败成本(包括财务成本、心理成本和社会成本)对自我效能的影响,对于促进企业CEO正确面对自身心理认知特性,汲取失败教训,克服失败影响促进自我能力的提升具有重要作用。本文首先在梳理国内外相关研究文献的基础上,对CEO过度自信、失败学习、自我效能以及失败成本的概念以及理论进行界定和辨析。将失败成本划分为财务成本、心理成本、社会成本等三个维度。其次,在分别探讨各变量间相关关系的基础上提出研究假设,建立以失败学习为中介变量,以失败财务成本、心理成本、社会成本为调节变量的理论概念模型。通过设计问卷、数据收集,多元统计分析对假设进行实证检验,对验证结果进行分析并提出研究展望。最后,根据研究结论提出本文研究的实践启示及管理建议。研究结果表明:(1)CEO过度自信与自我效能之间存在倒U型关系;(2)CEO过度自信与失败学习之间存在倒U型关系;(3)失败学习对自我效能有显著的正向作用;(4)失败学习在CEO过度自信与自我效能的关系中起到部分中介作用;(5)失败的财务成本、心理成本和社会成本,对CEO过度自信与自我效能关系具有负向调节作用,即失败的财务成本、心理成本和社会成本越高,CEO过度自信与自我效能的倒U型关系越弱。更多还原

【Abstract】 Reformation and opening up has continued to develop in depth,the wave of mass entrepreneurship and innovation is just beginning,and the domestic enterprise organization management and business environment have become more complex and challenging.Fierce market competition will inevitably bring some failure.Failure will bring great test to the entrepreneur’s psychological characteristics,cognitive methods,and self-evaluation.How to deal with the various impacts of failure is becoming more and more important.The cognitive traits of CEO overconfidence will affect its use of failure experience for failure learning and self-efficacy perception.The various cost problems that will be brought about after failure,the financial cost,psychological cost and social cost of failure will have a certain impact on the degree and effect of overconfident CEO self-efficiency recovery.Therefore,the effects of CEO overconfidence,failure learning,and failure costs(including financial costs,psychological costs,and social costs)on self-efficacy are important for promoting CEOs to face their own psychological cognition characteristics,learn failure lessons,and overcome failure effects to promote self-ability improvement.This article first defines and analyzes the concepts and theories of CEO overconfidence,failure learning,self-efficacy,and failure costs on the basis of relevant research at home and abroad.The failure cost is divided into three dimensions: financial cost,psychological cost,and social cost.Secondly,on the basis of discussing the correlation between variables,this article puts forward research hypotheses and establish a theoretical conceptual model that uses failure learning as an intermediary variable and failure financial cost,psychological cost,and social cost as adjustment variables.Through the design of questionnaires,data collection,and multivariate statistical analysis,the hypothesis is tested empirically,the verification results are analyzed,and research prospects are proposed.Finally,according to the research conclusions,the practical inspiration and management suggestions are put forward.The results show that:(1)there is an inverted U-shaped relationship between CEO overconfidence and self-efficacy;(2)there is an inverted U-shaped relationship between CEO overconfidence and failure learning;(3)failure learning has a significant positive effect on self-efficacy;(4)failure learning plays a part of the intermediary role in the relationship between CEO overconfidence and self-efficacy;(5)unsuccessful financial cost,psychological cost and social cost have a negative adjustment to the relationship between CEO overconfidence and self-efficacy effect.That is,the higher the financial,psychological and social costs of failure,the weaker the inverted U-shaped relationship between CEO overconfidence and self-efficacy.更多还原