【作者】 于飞；

【导师】 郭夏玫；

【作者基本信息】 厦门大学 ， 教育管理， 2019， 硕士

【摘要】 辅导员承担着大学生管理和思想教育等多方面的工作,该群体的心理健康需要得到更多的重视。职业倦怠是影响辅导员心理健康状况的重要因素之一。以往研究采用辅导员自身视角,发现辅导员职业倦怠与其工作内容、工作时间、职业认同等因素相关。本研究旨在通过学生的视角,探索学生因素对辅导员职业倦怠的影响。本研究采用问卷调查法,对民办A高校的29名辅导员以及1633位学生施测。学生问卷共包括四个维度,分为学生学习动机、学生自我效能感、学生问题行为和学生对辅导员职业倦怠的感知评价。辅导员问卷共计八个维度,分别是心理资本、工作压力、教师效能、组织承诺、社会支持、工作调控、决策参与和职业倦怠。此外学生和辅导员均回答基本人口统计学信息。通过描述统计分析以及多层线性模型分析,本研究发现学生评价辅导员职业倦怠程度与学生性别、专业、年级和学生的自我效能感、学习动机及问题行为存在显著相关。首先,学生感知的辅导员职业倦怠中耗竭维度和人格解体维度与学生的自我效能感呈正相关,成就感降低维度与学生自我效能感呈负相关。其次,学生问题行为与学生感知辅导员职业倦怠各维度呈正相关。再次,学生学习动机与其感知的辅导员的成就感降低呈负相关;学生的性别、年级、专业和学生评价辅导员的耗竭维度和成就感降低两个维度存在相关,即女生感知到辅导员更低水平的耗竭程度和更多的成就感降低,大四学生感知到更高水平的耗竭程度和更少的成就感降低,与文科学生相比,理科学生感知到辅导员更低水平的耗竭程度以及更多的成就感降低。此外,在控制了以上学生变量之后,辅导员自评的心理资本、工作压力和职业倦怠与学生感知的辅导员职业倦怠维度不存在显著相关。本研究结论表明学生视角下辅导员的职业倦怠与辅导员自评职业倦怠有所不同,而学生可能是影响辅导员职业倦怠的重要原因之一。后续可以从改变学生问题行为、提升学生自我效能感和学生学习动机的层面,结合辅导员自身的努力来应对辅导员的职业倦怠。更多还原

【Abstract】 Student counselors are responsible for many aspects of college students’management and ideological education.The mental health of this group needs more attention.Burnout is one of the important factors affecting the mental health of counselors.Previous studies have used student counselors’ own perspectives and found that counselor burnout is related to factors such as work content,working hours,and professional identity.This study aims to explore the influence of student factors on counselors’ job burnout through the perspective of students.In this study,self-reported questionnaires were administered to collect data from 29 counselors and 1633 students in the private university A.The student questionnaire consisted of four dimensions,including study motivation,self-efficacy,problem behavior and students’ perception of their counselor’s burnout level.The counselor questionnaire had eight dimensions,namely psychological capital,work stress,teacher effectiveness,organizational commitment,social support,job regulation,decision-making participation and burnout.In addition,both students and counselors responded to basic demographic questions.Through descriptive data analysis and Hierarchical Linear Modeling analysis,this study found that students’ perception of their counselor’s burnout was significantly related to students’ gender,major,grade and student’s self-efficacy,learning motivation and problem behavior.Firstly,the exhaustion dimension and depersonalization dimension of the counselor’s job burnout were positively correlated with the student’s self-efficacy,and the sense of achievement reduction was negatively correlated with the student’s self-efficacy.Secondly,the student’s problem behavior was positively correlated with the dimensions of student perception for counselor’s job burnout.Thirdly,the student learning motivation was negatively correlated with the perceived sense of accomplishment of the counselor;the student’s gender,grade,major and student evaluation counselor’s exhaustion dimension and sense of accomplishment were related to the two dimensions.The girls perceived the counselor lower levels of exhaustion and more sense of accomplishment reduced,and seniors perceived a higher level of exhaustion and less sense of accomplishment.Compared students with majors of liberal arts,students of science recognized a lower level of exhaustion of counselors,and more sense of accomplishment reduced.In addition,the psychological capital,work stress and burnout of the counselor’s self-assessment were not significantly related to the student’s perceived counselor’s job burnout dimension after controlling the above student variables.The results of this study indicated that the students’ perception of the counselor’s job burnout was different from the counselor’s self-assessment,and the student could be one of the essential reasons associated with the counselor’s burnout.Follow-up researches could be combined the counselor’s own efforts with changing student problem behavior,improving students’ self-efficacy and student learning motivation to reduce the counselor’s job burnout.更多还原