【作者】 黄俊；

【导师】 王红丽；

【作者基本信息】 华南理工大学 ， 工商管理硕士（专业学位）， 2017， 硕士

【摘要】 企业中高层管理者处于企业的核心层,其行为不仅体现在企业决策中,而且会渗透到企业组织架构、流程制度和企业文化中,是企业日常活动的关键角色。一旦企业中高层管理者实施非伦理行为,其影响将会是巨大的。尤其是当这种非伦理行为在企业内扩散并成为一种普遍现象时,将会对企业的经营绩效、流程制度和企业文化都带来一系列的负面影响。因此,对企业中高层管理者的非伦理行为进行研究,探讨其预防与控制机制具有实际意义。本文以XD公司为研究对象,在个人经历整理、公司数据搜集的基础上,利用关键事件访谈法对XD公司在职和离职人员进行访谈获取大量XD公司中高层管理者非伦理行为的事例,在对所有资料进行整理后形成研究案例。在定性分析软件的辅助下,本文针对XD公司中高层管理者的非伦理行为中典型的不作为、虚报绩效和职场政治的现象和对企业的影响进行分析。随后,本文参考相关理论研究成果对XD公司中高层管理者非伦理行为的成因进行研究。在成因方面,本文认为XD公司管理者非伦理行为在个体层面的成因主要是个体特征和个体间互动所造成的,而组织层面的成因则主要是组织体系不良、控制要素与组织发展阶段不匹配以及组织内“优胜劣汰”。而且,本文认为这两方面的原因并不是孤立的,而是相互促进,相互影响的。最后,在预防和控制策略上,本文分别从预防和控制两个方面进行探讨。在预防方面,可以从个体互动和组织体系两个角度采取预防措施,避免非伦理行为进一步扩散。而在对现有非伦理行为的控制方面,可从改变企业文化、建立选人用人机制和完善公司管控体系等三个方面对XD公司内现有的管理者非伦理现象进行控制和改善。本论文主要研究三个问题。首先,研究中高层管理者非伦理行为有哪些主要表现形式及其影响。其次,研究管理者非伦理行为产生的成因。最后,本文对中高层管理者非伦理行为的预防和控制做一些探讨。更多还原

【Abstract】 Enterprises’ managers are the core members of a company.Their behavior is not only reflected in the enterprise decision-making,but also will penetrate into the enterprise’s organizational structure,process system and enterprise culture.They are the key roles of daily activities of enterprises.Once they take un-ethical behaviors,its impact will be huge.Especially when the un-ethical behaviors spread in the enterprise and become a common phenomenon,they will have brought a series of negative effects on the business performance,process system and enterprise culture.Therefore,it is useful to study the un-ethical behaviors of managers.This paper takes the XD Ltd.as the research object.Besides the information from personal experiences and the company,we use of key event interview to collect more information about the events of the managers’ unethical behavior.All these data form the case in this article.With the help of qualitative analysis software,we analyzed the phenomenon and its influence.We divided the un-ethical behaviors into three categories,such as refusal to perform,fictional performance,and office politics.Subsequently,we analyze the causes of managers’ un-ethical behavior from the individual level,and environment level under the guidance of relevant theory.We think the two aspects of the reason are not isolated,but mutual promotion and mutual influence.This paper argues that the reason in individual level is because of individual characteristics and interaction between individuals,and the causes of organizational level is mainly the bad organized,the mismatch between control elements and organizational development phases,and the "survival of the fittest".Finally,this paper discussed the prevention and control strategy.This paper mainly studies three problems.Firstly,it studies what are the main forms of managers’ un-ethical behaviors and its influence.Secondly,it studies the reasons.Finally,it studies the prevention and control measures for managers’ un-ethical behaviors.更多还原