【作者】 徐鹏；

【导师】 刘冰；

【作者基本信息】 山东大学 ， 工商管理（专业学位）， 2019， 硕士

【摘要】 人力资源管理中,一个关键的作用,就是如何将员工同企业的利益联系起来,实现双赢,从而提高员工的工作积极性。而绩效管理,作为人力资源管理的核心组成部分,则较好的扮演了联系纽带角色。通过绩效管理,能够将员工的个人目标与企业的战略目标统一起来,从而推动双赢局面的实现。借助良好绩效管理的开展,让每一位员工明确自身的岗位职责同企业的发展战略之间的联系,在企业获得收益的同时,实现员工的激励。本文以山东建工集团A公司(以下简称A公司)一线员工为研究对象,对其绩效管理进行深入的研究和探析。本研究运用问卷调查法、文献研究法、案例研究法,对A公司在绩效管理方面的现状进行调研,发现其中存在的问题,进一步对问题进行原因分析,从一线员工的绩效管理指标、流程、制度和组织角度对A公司在绩效管理上存在的问题进行深刻剖析。基于上述分析,本文提出了A公司一线员工绩效管理的改进措施,主要包括绩效指标的制定、绩效考核的过程设计以及绩效管理的制度和组织制度完善,同时,为了保障绩效管理改进方案的顺利有效进行,还提出实施保障措施,如企业人员要高度重视,对企业组织结构进行合理的调整,加强全员的绩效管理培训,加强绩效管理过程中的沟通等。更多还原

【Abstract】 One of the human resource management’s key functions is how to link the employee benefit and the company benefit in order to achieve win-win and motivate the staff.Performance management is an important part of human resource management that plays a role of bonds.Human resource management can align the private goals of employees with the company’s strategic target,then the win-win situation comes true.By means of performance management,each employee is able to identify the connection of his own position statement with the enterprise development strategy,that stimulates the staff.At the same time,the company makes a profit.Selecting workers at the production line in Shandong Construction Industry Group A branch office(for short A company in the following)as the research object,this easy explores and analyses A company’s performance management in depth.This paper applies questionnaire method,literature research method and case study method comprehensively to investigate and survey A company’s current situation in the aspect of performance management.Finding A company’s problems,afterwards the author gives a further analysis of the reasons and also analyzes thoroughly those problems in performance management from four angles of indicators,the flow,rules and regulations,the organization of workers at the production line.Based on the analysis above,this article put forward approaches to improve the performance management of workers at the production line,including the design of performance indicators,the formulation of performance assessment,the perfection of performance management system and organizational system.Meanwhile,in order to ensure the improvement process running smoothly and efficiently,the writer also proposes the supporting measures.For instance,the staff needs to pay high attention to this process.The senior managers have to adjust the organizational structure properly and strengthen the employee training about performance management and communication during the performance management process.更多还原