ZK医院员工培训存在问题及对策研究

【作者】 张菲菲；

【导师】 崔晓林；

【作者基本信息】 青岛大学 ， 工商管理（专业学位）， 2018， 硕士

【摘要】 我国医疗市场竞争日益激烈,医院对人力资源管理的重视程度越来越高。国企医院作为附属于企业的后勤服务系统,要想保持与时俱进的生命力,关键是对人才的占有和更新人才知识结构的能力。然而,多数国企医院面临人才不足问题,员工培训体系并不完善,使得国企医院发展面临瓶颈。本文以ZK医院为研究对象,从员工培训的相关概念理论出发,对该院员工培训的问题及对策进行了分析。文章首先论述了国内外相关培训理论和研究成果。其次以调查问卷和访谈内容为基础,分析ZK医院员工培训存在的问题并指出存在问题的原因。最后结合医院现行培训体系,试着提出了改善ZK医院员工培训的合理化建议,包括提高医院管理层对培训的认识、完善培训制度、强化培训需求分析、加强医院文化对培训的支持与引导等环节完善员工培训。本文的结论是ZK医院要想获得可持续发展、提升核心竞争力,员工培训必不可少。只有提高现有员工的工作能力和工作水平,医院才能在公立医院和民营医院的夹击中保持发展活力。同时,如何建立良好学习气氛的学习型组织,引导员工树立终身学习的理念也是医院应考虑的问题。希望通过本文对ZK医院员工培训的研究,将国内外先进理论研究成果应用到国企医院培训体系中,解决ZK医院员工培训问题的同时,全面提升医院人才队伍的竞争力。更多还原

【Abstract】 With the increasingly fierce competition in the medical market in China,the importance of human resources management is increasing.As a logistics service system attached to enterprises,state-owned enterprises hospitals want to maintain the vitality of keeping pace with the times,the key is the ability to occupy the talents and to update the knowledge structure of talents.However,most state-owned hospitals are facing the problem of talent shortage,and the staff training system is not perfect,which makes the development of state-owned hospitals facing a bottleneck.Taking ZK hospital as the research object,starting from the related concepts and theories of staff training,this paper analyzes the problems and countermeasures of staff training in the hospital.The article first discusses the relevant training theories and research results both at home and abroad.Secondly,based on the questionnaire and interview content,this paper analyzes the problems existing in ZK hospital staff training and points out the reasons for the problems.Finally,combined with the current training system in the hospital,it tries to put forward some rationalization proposals to improve the training of ZK hospital staff,including improving the understanding of the training of the hospital management,improving the training system,strengthening the training demand analysis,strengthening the support and guidance of the hospital culture to the training.The conclusion of this paper is that ZK hospital is essential for sustainable development and core competitiveness.Only by improving the working ability and working level of the existing staff can the hospital maintain its vitality in the attack of public hospitals and private hospitals.At the same time,how to establish a learning organization with good learning atmosphere and guide employees to establish the concept of lifelong learning is also a problem that hospitals should consider.It is hoped that through the study of ZK hospital staff training,the advanced theoretical research results at home and abroad are applied to the training system of state-owned enterprises,to solve the problem of ZK hospital staff training and to improve the competitiveness of the personnel of the hospital.更多还原