【作者】 吴浩；

【导师】 赖福军；

【作者基本信息】 苏州大学 ， 工商管理， 2017， 硕士

【摘要】 随着经济全球化的快速发展,越来越多的企业将物流活动外包。物流活动外包提高了企业的运营效率,降低了运营成本,减少了监督成本。同时,物流活动的外包又精简了组织结构,使企业将有限的资源集中于核心业务。近年来,中国进入了一个又一个制造业领域,目前,中国已经成为世界上最大的制造型国家。但是,随着行业规模的不断扩大,庞大的组织机构,使企业运营成本不断提高。越来越多的企业希望通过外包物流活动来精简组织机构,创造世界先进的制造基地。如何获得物流外包的成功成为了制造公司需要考虑的重大课题。从现实的外包情况来看,虽然物流外包活动给企业带来了很多优势,可是外包物流活动却不总是能获得企业经营上的成功。因此,不管是从理论研究的层面还是实践应用的层面,对影响物流外包成功的因素的研究都是十分必要的。本文以上市的制造型公司为样本,获得了250个有效样本。采用了结构方程模型的研究方法,实证研究了影响物流外包成功的影响因素。首先,本文以交易成本理论为理论基础,建立了一个理论框架去研究交易特性(资产专用性、技术不确定性)对物流外包成功的影响。其次,本文还研究了高层管理者信念对交易特性与物流外包成功的中介作用。最后,本文建立了一个条件过程模型,目的去检验一个权变因素(可替代供应商)对整个模型的调节作用,检测有调节的中介作用。研究发现交易特性显著影响物流外包的成功。资产专用性和技术不确定性对物流外包成功有显著的正向作用。通过对高层管理者信念的中介作用检验,笔者发现,高层管理者信念对交易特性对物流外包成功起到了中介的作用。此结果表明,高层管理者在物流外包活动中起到了至关重要的作用。高层管理者的支持意愿会促进物流外包的成功。最后,通过对权变因素(可替代供应商)调节作用的检验,我们发现,当可替代供应商的程度较高时,中介作用被放大。本文的研究丰富了物流外包的相关理论,同时,也为制造企业的管理提供了实践指导。除此之外,本文还针对实证结果对物流外包等提出一系列建议。更多还原

【Abstract】 With the rapid development of economic globalization,more and more manufacturers outsource logistics activities to third-party logistics(3PL)to improve the operational efficiency,reduce operating costs and monitoring costs.At the same time,outsourcing logistics activities and streamlining the organizational structure enable manufacturers to focus their limited resources on their core businesses for manufacturers.In recent years,China’s manufacturing sector has booming.At present,China has become the world’s largest manufacturing center.However,with the expansion of business scale,logistics activities have become a burden for enterprises.More and more enterprises want to streamline the organization and become the global leader of the advanced manufacturing base by outsourcing logistics activities.Thus,how to get the success of logistics outsourcing has become a major issue that manufacturing enterprises need to consider.From the reality of the outsourcing situation,although the logistics outsourcing activities to the enterprise has brought a lot of advantages,the outsourcing of logistics activities is not always able to get success in business.Therefore,whether from the theoretical research or practical application,it is necessary to make a study of impact factors of logistics outsourcing success.In our research,250 effective samples were obtained from the listed manufacturing companies.The research method of structural equation model is used to study the impact factors of logistics outsourcing success.Firstly,by adopting transaction cost theory(TCT)as the theoretical foundation,we build a theoretical model to investigate the effect of transaction(attributesasset specificity and technological uncertainty)on logistics outsourcing success.Secondly,we also test how top management belief mediates the impact of transaction attributes on logisticsoutsourcing.Finally,we propose a conditional process model to test how a contingency factor(supplier presence)moderates the base model.The research indicatestransaction attributes significantly affect the success of logistics outsourcing.Asset specificity and technological uncertainty have a significant positive effect on logistics outsourcingsuccess.By examining the mediate effect of top management belief,we find thattransaction attributes(asset specificity andtechnological uncertainty)have a positive indirect effect on outsourcing success through top management belief.The results indicate top management plays a vital role in logistics outsourcing activities.The support of top management will promote the success of logistics outsourcing.Finally,by examining the moderate effects of contingent factors(supplier presence),we find that the mediate effect is amplified when supplier presence is high.The research of this paper enriches the theory of logistics outsourcing,and also provides practical guidance for the management of manufacturing enterprises.In addition,this paper also put forward a series of suggestions on logistics outsourcing from the empirical results.更多还原