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Q公司员工绩效考核体系研究

【作者】 张超

【导师】 窦玲;

【作者基本信息】 西北大学 , 工商管理(专业学位), 2017, 硕士

【摘要】 随着经济的不断发展和社会的不断进步,企业之间的竞争愈演愈烈,其中,绩效管理已经成为各个企业的核心竞争力之一。当前,对于许多地方建筑企业而言,能否建立有效的绩效管理体制,能否有效的提升组织和员工的绩效管理水平是关系到企业生存和发展的重要因素。Q公司是本文选取的一家地方建筑企业,在新的经济形势下,其同样面临着机遇和挑战。在这样的背景下,公司领导的管理意识越来越强,对于绩效管理也越来越重视。因此,如何设计一套行之有效的绩效管理体系成为了该企业管理工作的重点。本文首先研究了国内外的相关文献,明确了绩效考核的定义;接着对Q公司现有的员工绩效考核体系进行分析,并通过调查问卷的方式发现公司员工绩效考核体系存在绩效考核指标不明确,考核方法不科学等问题。鉴于此,运用关键绩效指标考核法(KPI),对Q公司的绩效考核体系提出了改进方案:根据公司的员工岗位建立绩效考核指标,设计了科学合理的考核周期、考核流程以及反馈和面谈机制,并给出了相应的权重和计算方法;随后,系统地阐述了绩效考核结果在实际企业管理中的应用;最后,对Q公司的绩效考核体系进行了总结,并指出了本文新体系存在的不足,展望了后续改进方向。论文研究结论具有一定的应用价值,这不仅有助于Q公司的战略发展,也为其他其他想要建立绩效管理的建筑施工企业提供了实质性的借鉴。

【Abstract】 With the continuous development of economy and society,the competition between enterprises is more and more intense.Among them,the performance management as the core of human resources has become a key factor in the core competitiveness of enterprises.For many local construction enterprises,the ability to establish an effective performance management system and effectively improve the organization and staff performance level is related to the survival and development of enterprises.Q company is selected in this article a local construction enterprises,also faced with the opportunities and challenges under new economic situation.The management awareness of the company is becoming more and more important,and more and more attention is paid to the performance management.How to design a set of effective performance management system has become the focus of enterprise management.This paper first studies the relevant literature at home and abroad,and defined the definition of performance appraisal.Then it analyzes the existing performance management system of Q company,and finds out the problems such as the unclear performance evaluation index and the unscientific evaluation method,And then based on the company’s post to introduce the more popular key performance indicators assessment(KPI);the establishment of different positions of key performance evaluation indicators,the design of a scientific and reasonable assessment cycle,assessment process and feedback and interview mechanism,and given Different weights and calculation methods;.The paper sets up the key performance evaluation index of different positions,designs the scientific and reasonable evaluation period,the examination process and the feedback and interview mechanism,and gives the different weight and calculation method.After the new evaluation system is established,this article systematically expounded The application of performance appraisal results in the actual enterprise management;Finally,this paper summarizes the performance management issues.Through a series of research and theoretical research,this paper has established a new performance appraisal system for Q company,which not only contributes to the strategic development of Q Company,but also provides the essence for other construction enterprises.

【关键词】 关键绩效指标(KPI)绩效考核
【Key words】 Key performance indicator(KPI)performanceappraisal
  • 【网络出版投稿人】 西北大学
  • 【网络出版年期】2018年 06期
  • 【分类号】F272.92;F426.92
  • 【下载频次】127
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