【作者】 王鑫；

【导师】 刘吉发；

【作者基本信息】 长安大学 ， 公共管理（专业学位）， 2016， 硕士

【摘要】 二十一世纪我国公共危机事件频频发生,能否有效应对公共危机,直接影响政府在社会公众心中的形象。因此,公共危机的治理成为提升政府公信力的一个重要契机,也是近年来我国学者关注的热点问题。本文正是由此为出发点,将公共危机治理中的政府公信力问题作为本文研究对象,针对我国现阶段公共危机治理的现状,进而提出解决公共危机治理中政府公信力缺失的有效途径。本文首先对公共危机管理与政府公信力的相关概念和相关理论知识进行概述。其次阐释了公共危机治理和政府公信力的关系,分析在公共危机治理中研究政府公信力的必要性。再次,本文立足我国国情,以“汶川地震”及“病毒灵”为例,从危机治理机制、法治、监管等方面分析我国公共危机治理中公信力建设的现状及不足,对我国现阶段公共危机中政府公信力存在的主要问题及原因进行剖析。最后,本文在我国现状和借鉴发达国家的基础之上,结合先进管理思想,总结得出:在公共危机治理中必须强化政府自身的主体建设,优化传统政府单一治理的模式,加强政府主体建设,完善公共危机的法律体系和治理机制。通过对危机治理中政府、公众、新闻媒体角色的重新定位和健全治理机制及体制,来构建一个适合我国转型期国情,足以保证公共危机事件的有效治理,进而提升我国政府公信力的新局面。更多还原

【Abstract】 Nowadays,public crises break out incessantly around us.The public crisis management directly affects the image of the government and the enhancement of the government credibility.Therefore,the public crisis management has not only become an important opportunity to enhance the government credibility,but also a hot issue for the Chinese scholars.Refer to the government credibility in public crisis,we can establish a new mode which will be an effective way to solve the lack of government credibility in public crisis management.First,this article had an overview of relational concepts and theoretical knowledge about public crisis management and government credibility.Second,this article analyzed the relationship between public crisis management and government credibility.Thirdly,from the situation of our country,the article used the evaluation factors to analyze the case of virus spirit and Wen Chuan Earthquake to find the weakening performance of government credibility.According to many problems in China’s current public crisis management,we found the reasons of the lack of government credibility.Finally,based on our current situation and advanced management of developed countries.I have the following conclusion: In public crisis management we must strengthen the government’s construction,and optimize the traditional mode of the government management,and also mobilize the enthusiasm and initiative of the media and the public,as well as perfecting the legal system of public crisis and rescue mechanism,and establish a permanent professional institutions.According to the connection between the multi subject and governance mechanism,we should construct a new mode of the governance credibility to ensure the effective governance of public crisis.更多还原