【作者】 张平；

【导师】 马寿峰； 王耀刚；

【作者基本信息】 天津大学 ， 公共管理（专业学位）， 2015， 硕士

【摘要】 随着时代的变迁,跳槽行为屡见不鲜。跳槽或许意味着个人的新机遇,但于企业而言,可就没那么简单了。合理的人才流动可以使企业吐故纳新,激发活力,然而大量的人才流失,不仅给企业造成严重的负面影响而且带来巨大损失,尤其是中小企业,核心技术人才的丢失有可能造成的损失极有可能无法弥补,如何将人才流失率控制在合理区间,这个问题,需要管理者的关注。本文通过文献综述的方式总结研究成果,结合问卷调查、案例分析,通过以W企业为例,探寻人才流失的原因。同时,采用统计分析、实地访谈等方法寻找W企业人才流失的外部原因,并对员工群体加以分析,通过变量的设置一个人视角探究员工离职的内在因素。并制定出应对之策。首先,根据马斯洛层次需求理论,制订合理的薪酬制度,让员工感受到公平是员工乐于为企业工作的基础;其次,完善相关激励措施,让员工获得晋升机会,感受到公平,可以提高满意度,降低离职倾向;还有,建立人才培养机制,针对企业的自身情况,在招聘、选人、用人等方面应通盘考虑,全面了解,改变观念,将能力培养作为人才培养的第一要素,人尽其才,科学设岗。此外,良好的企业文化,有助于员工寻找到精神归宿,提高企业的凝聚力并有利于团队建设。当然,防患于未然是科学管理应急手段,亡羊补牢不如未雨绸缪,作为管理者制订一系列人才离职的应急机制,有利于企业提高生产效率,以免因为核心技术人才的流失而导致企业陷入“瘫痪”,将企业损失降到最低。本文通过对W企业人才流失的原因分析以及相关对策的制定,目的在于让企业管理者充分认识到人才的重要性,并采取积极有效的方式,形成科学的人才观,减少企业的潜在风险,降低企业损失,促进企业良性发展。希望本文能够给中小企业一定的参考意义。更多还原

【Abstract】 With the development of economic society, talents playan important role in the enterprise. However, the small and medium-sized enterprise’s brain drain phenomena have been become series social problems in recent years. The brain drain will cause serious negative effect to the businesses and bring huge losses. Therefore, managers should reduce the brain drain of small and medium-sized enterprises, and pay enough attention to this issue.This thesis analyzed the reasons of brain drain in small and medium-sized enterprises and the targeted solutions are proposed. All of these were guided by the methods of literature review, questionnaire investigation, case analysis, statistical analysis, field interviews,etc. First of all, this essay has analyzed the current situation of the small and medium-sized enterprise’s brain drain in China.Secondly,it took enterprise W for exampleandexplore the various reasons for the brain drain and establish countermeasure. Addressing this issue, enterprises shall establish a reasonable salary system and the mechanism of choose and employ persons. In addition, enterprises also need to pay attention to talents training to improve employee satisfaction. What is more important, establishing good enterprise culture shall help staff to find spiritual home, and improve the cohesion of enterprises along team building. In the end, building brain drain crisis management which can minimize the loss when brain drain occurred.Through the analysis of the factors of the brain drain in enterprise W, this thesis refined a series of target and useful method for China’s SMEs brain drain. It is believed that this essay will reference significance to the later research in similar areas.更多还原