【作者】 王娟娟；

【导师】 朱月龙； 段锦云；

【作者基本信息】 苏州大学 ， 心理学， 2016， 硕士

【摘要】 伴随着经济全球化而来的是日益激烈的市场竞争,组织若想生存和继续发展,就必须不断变革、创新以适应变化,而员工建言行为在其中发挥了不可替代的作用。随着管理精细化,团队俨然成为组织中不可或缺的组成部分,因此研究团队层面的建言行为、建言氛围,探讨其前因和结果,具有重要意义。在团队层面,建言氛围的影响因素来自多个方面,不仅有组织环境因素、领导因素,还有团队特征。基于氛围形成的涌现理论,本研究探讨了由个体特征(人格、价值观和能力)组合得到的团队特征在团队建言氛围形成中所发挥的作用。采用问卷调查的方式,考查了团队外向性、团队责任心、团队主动性、团队中庸思维、团队权力距离倾向和团队政治技能(最小值)对团队建言氛围的作用机制,检验了团队建言行为在其中所起的中介作用。数据采自江苏苏州知名企业A公司99个工作团队的454名员工。研究采用SPSS、AMOS等数据分析技术,通过建立回归方程,以团队建言氛围为因变量,逐步引入控制变量(团队规模、领导性别、领导年龄、领导组织工龄、领导教育程度)、自变量(团队责任心、外向性和主动性的最小值,团队中庸思维和权力距离倾向的最大值,团队政治技能的最小值)、中介变量(团队建言行为),对所收集的数据进行了系统分析,检验了研究假设。后又对研究数据进行了补充分析,将每个团队特征的最小值和最大值纳入同一个回归方程,比较两者对于团队建言氛围贡献度的相对大小。结果表明:1.团队责任心最小值、外向性最小值能正向预测团队建言氛围(且作用强于最大值),团队建言行为起部分中介作用;2.团队主动性人格最小值能正向预测团队建言氛围(且作用强于最大值),团队建言行为起完全中介作用;3.团队中庸思维最大值对团队建言氛围具有显著的正向预测作用;4.团队权力距离倾向最大值对团队建言氛围具有负向影响(且作用强于最小值),以团队建言行为为部分中介;5.团队政治技能最小值能正向预测团队的建言氛围(且作用强于最大值),团队建言行为在其中亦起到部分中介作用。更多还原

【Abstract】 Along with economic globalization, market competition is now becoming increasingly fierce. If an organization wants to survive and further grow, it must keep forces of change and innovation. In these processes, employees play the key and unique role. Also, with delicacy management, teams are important components of most organizations. Studying voice behavior, even voice climate at the group or team level, figuring out its antecedents and consequences, are of great significance. Group voice climate has several different antecedents, such as environment, leadership, as well as group characteristics, etc. Based on Emergence Theory, we explored the impact of group characteristics, which are composed of individual characteristics, on group voice climate.Using the survey study method, we explored how group extraversion, group conscientiousness, group proactive personality, group zhongyong, group power distance, and group political skill impact group voice climate, and how group voice behavior mediate these processes. Our data are collected from 454 employees from 99 work teams in a national company. Using analytical techniques as SPSS and AMOS, we established regression models(group voice climate as dependent variable; group size, leaders’ age, gender, education background as control variables; group extraversion, conscientiousness and proactive personality(minimum), group zhongyong and power distance orientation(maximum), group political skill(minimum) as independent variables), and systematically analyzed our collected data. Also, we did a supplementary analysis for further testing our hypotheses.Results are:1. group extraversion(minimum) and group conscientiousness(minimum) had positive effects on group voice climate, stronger than their counterparts(maximum), group voice behavior partially mediated the three relationships;2. group proactive personality(minimum) had positive effects on group voice climate, stronger than its counterpart(maximum), group voice behavior played as a fullmediator;3. group zhongyong(maximum) also had positive effect on voice climate;4. group power distance(maximum) had a negative impact on group voice climate, even stronger than its counterpart(minimum), group voice behavior totally mediated the relationship;5. group political skill(minimum) played a positive role in group voice climate, even stronger than its counterpart(maximum) and group voice behavior was a partial mediator.更多还原