【作者】 王慧；

【导师】 江帆；

【作者基本信息】 西南政法大学 ， 经济法学（专业学位）， 2014， 硕士

【摘要】 自上世纪九十年代开始，物业管理服务作为一种普遍公共服务模式在我国内地迅速兴起，形成一种新兴行业。随之而来的物业纠纷案件数量显著成上升态势，尤其是物业安保问题尤为突出。小区业主合法权益受到第三人的侵害，在无法通过直接侵权人获得赔偿救济时，遂转向物业服务公司求偿的案件在不断增多。然而，由于此类案件涉及的法律关系较为复杂、物业管理行业标准模糊、法律制度的缺失等因素，法学理论界和实务界对物业服务公司安全保障义务的内容、性质，以及其责任的构成等问题人认识尚未统一。针对此类案件所反映出的一系列问题，笔者集众家之所长，运用法理学分析、案例分析、比较分析等方法进行深入探析，尝试提出自己的观点。将安全保障义务定性为一种法定义务，义务人承担补充赔偿责任，更有利于对权利人合法权益的保护，也能够促进物业服务行业的发展。当然，受害人的损害求偿权的行使是有顺序和限制的，只有无法从第三人处获得赔偿或全部损失赔偿时，业主才可以请求有过错的物业服务公司承担补充赔偿责任。否则，根据侵权损害赔偿原则受害人必须先向直接侵害其权利的第三人请求承担损害赔偿责任，且要求其承担全部的损害赔偿责任。基于公平原则和利益关系的平衡，物业服务公司须在违反安全保障义务时承担责任，且应按照其过错程度的大小承担相应的补充赔偿责任，此责任的范围和大小需法官根据具体案情自由裁量。最后，我国立法机关应尽快完善物业管理服务的相关立法，物业管理行业标准也应详化，使得解决此类纠纷案件时有法可依，进一步完善我国的物业管理，使之更具系统性、专业化。更多还原

【Abstract】 From last century90’s,the property management services as a universal public servicemode starts rapidly in our country,and forms a kind of new industry.Subsequently,the quantityof the property dispute rises significantly,especially the most prominent property securityproblems.In violation of the Security obligations, Property company makes the owners’personal and property rights violated by a third party.When the third party is unable to befound or the third party is unable to fully assume liability to pay compensation, then theowner turns to the property company for claims,those cases is particularly noteworthy.However, due to such case that involving the complicated legal relationship,the fuzzyproperty management industry standard and the lack of law.There are different voice in thelaw theory and judicial practice,about the security obligation of property managementcompany in the realty service content, nature, as well as the composition of its responsibilityand so on.According to a series of problem the above case reflected,the author collects theadvantages.Using the jurisprudence analysis, case analysis, comparative analysis and othermethods for an in-depth analysis,I try to put forward my view.This article through to thediscussion content,nature and the legal responsibility of the property company securityobligations,clears the content,legal liability form and responsibility means of the securityobligation,when property company is not reasonable to perform the duty of security and thethird party Infringements the owner.Under the precondition of violation the securityobligation,property management company bears the compensation responsibility,that is theinfringement responsibility of omission for the owner whose the personal and property rightsare violated by the third party.The Infringement owner should request directly the third partyliable for damages firstly.When the third party is able to undertake the liability to paycompensation in full,the owner will not be able to recover from the property managementcompany that Violates security obligation.However, if we cannot find the third party or thethird party unable to bear the liability for compensation in full,the owner could request toproperty company that has fault to undertake the liability for damages.The damage of ownercomes directly from the third party’s tort.Based on the fair principle,property company shouldbe responsible in the presence of a fault,and should bear the liability for compensationaccording to the degree of fault.The responsibility is not the same as the third party bear theliability to pay compensation to the victim owner.This need discretion of the judge according to particular case.Finally, China’s legislature should be as soon as possible to perfect therelevant legislation of property management services and property management industrystandard should be detailed,then resolving such disputes has laws they tend to.Furtherconsummates our country property management, and make it more systematic andprofessional.更多还原