【作者】 王飞；

【导师】 林齐宁；

【作者基本信息】 北京邮电大学 ， 工商管理（专业学位）， 2013， 硕士

【摘要】 在当今全球经济一体化和信息技术不断发展的背景下,市场竞争越来越激烈,信息获取也越来越方便,信息技术和管理信息系统已经和企业的日常活动密不可分,越来越多的企业依赖于信息系统进行日常运营,增加企业的核心竞争力,在激烈的市场竞争中脱颖而出。那么,管理信息系统究竟在企业中如何规划实施,才能为企业增加竞争力,让巨额的IT投资如何尽快的取得回报,如何带动企业的发展,在中国的企业中还是一个很大的挑战。本文在对信息系统规划和需求分析,项目管理等理论的基础上,以XX公司的信息系统应用为案例,了解XX公司的管理信息系统现状,分析现存的问题,通过对企业战略和业务需求进行分析,设计整体系统架构,根据企业情况进行分步实施,并以CRM系统为例介绍了实施计划,步骤,分析了系统实施中要注意的问题,为其他企业进行类似的管理信息系统实施提供了有益的参考。更多还原

【Abstract】 In today’s global economic integration and the development of information technology in the context of increasingly fierce market competition, more and more convenient access to information, information technology and management information system has been inseparable from daily activities and enterprises, more and more enterprises rely on information systems for daily operations, increase the core competitiveness of enterprises in the fierce market competition. So, what management information system in the enterprise, how to plan the implementation, in order to increase competitiveness for enterprises, so how huge IT investments as soon as possible to obtain a return, how to promote the development of enterprises, the enterprises in China is still a big challenge.In this article, the information system planning and requirements analysis, project management theory, based on the company’s information systems to XX application for the case to understand the XX company’s management information system, analyzes the existing problems, through the corporate strategy and business needs analysis, design the overall system architecture, according to business conducted step by step, and CRM system as an example of an implementation plan, steps, analyzes the implementation of the system should pay attention to the problems of other similar companies provide management information system implementation useful reference.更多还原