【作者】 刘亮；

【导师】 韦向阳；

【作者基本信息】 安徽大学 ， 企业管理， 2015， 硕士

【摘要】 在当今知识经济时代,人力资源作为企业第一资源早已成为共识,然而,我国的人力资源管理还处于起步阶段,对两者之间关系的研究较少,研究结论也不一致,以国有商业银行为对象进行研究更是寥寥无几。国有商业银行作为我国银行业的核心,影响着我国银行业的发展方向,其人力资源管理有其独特之处。然而,由于我国的特殊国情,国有商业银行一直没有完全市场化,缺乏一定的独立性与自主性,加之行政干预的影响导致人力资源管理在国有商业银行中并没有得到应有的发展,存在着一系列问题。在当今波诡云谲的全球化金融环境下,国有商业银行需要提升人力资源管理水平以增强自身的持续竞争力。本文在梳理国内外既往学者对于人力资源管理与企业绩效关系的研究和分析国有商业银行人力资源管理现状及问题的基础上,通过问卷调查进行数据收集,并对数据进行信度与效度分析,然后运用实证分析方法研究国有商业银行人力资源管理与企业绩效关系。研究结果表明,国有商业银行人力资源管理实践与企业绩效存在显著正相关关系,即提高人力资源管理水平能够促进企业绩效的提升；人力资源管理实践六个维度-人力资源规划、招聘与配置、培训与开发、绩效管理、薪酬管理以及员工关系都与企业绩效存在正相关关系,其中,薪酬管理对企业绩效影响最大,说明薪酬仍然是员工所看重的激励方式。假设均得到验证。文章的结构安排如下：第一章为绪论,提出本文研究的背景、研究目的及意义、研究思路与方法；第二章是文献综述,回顾总结人力资源管理与企业绩效理论及对两者之间关系的研究；第三章指出目前我国国有商业银行人力资源管理存在的问题及原因；第四章在已通过学者实证检验的成熟量表基础上,设计调查问卷,提出研究假设并构建本文的理论模型；第五章为实证分析部分,首先对收集到的有效问卷数据进行描述性统计分析,然后对人力资源管理与企业绩效关系进行相关和回归分析；第六章,结合人力资源管理相关理论,为提升我国国有商业银行人力资源管理水平提出具体对策建议；第七章,总结文章研究结论,指出文章研究的不足之处并对未来研究进行展望。更多还原

【Abstract】 In the era of knowledge economy, human resources as the first resource of the enterprise has already become the consensus, however, the human resources management of our country is still in the initial stage, the research on the relation between the less, the conclusion of the study is not consistent, the state-owned commercial banks as the object of study is scanty. The state-owned commercial banks as the core of China’s banking industry, influence the direction of development of China’s banking industry, the human resources management has its unique. However, due to the special situation of our country, the state-owned commercial bank has not fully market-oriented, lack of independence and autonomy, coupled with the impact of administrative intervention leads to human resource management in the state-owned commercial bank has not been properly developed, there exist a series of problems. In today’s fast changing global financial environment, the state-owned commercial banks need to improve the level of human resource management to enhance sustainable competitiveness.This paper combination with the previous scholars at home and abroad for researches on the relationship between human resource management and corporate performance and analysis of the current situation and problems of human resource management of state-owned commercial banks, to collect data through the questionnaire survey, and analyze the reliability and validity of the data, and then use analysis method to study the state-owned commercial bank human resource management and enterprise performance the empirical. The results showed that, there was a positive correlation between human resource management practices and firm performance in the state-owned commercial banks, which improve the level of human resources management to promote the enterprise performance; six dimensions of human resource management practice-the human resource planning, recruitment and configuration, training and development, performance management, salary management, employee relations are positive correlation with the firm performance, the salary management, the greatest impact on enterprise performance, that is say the employee salary is still the incentive mode. Assumptions have been verified.The structure of this paper are as follows:the first chapter is the introduction, proposed research background, purpose and significance of the research, the research ideas and methods; the second chapter is the literature review, review of human resource management and enterprise performance theory and Research on the relationship between the two; the third chapter points out the existing problems and reasons of the current human resource management in the state-owned commercial banks; the fourth chapter is based on the mature scale empirical test by scholars, and then design the questionnaire, and put forward the theoretical model and research hypothesis is constructed in this paper; the fifth chapter is the empirical analysis part, firstly, the effective questionnaire data collected were analyzed by descriptive statistical analysis, and then the correlation and regression analysis of the relationship between human resources management and business performance; the sixth chapter combined with the theory of human resource management, put forward specific countermeasures and suggestions to improve the level of human resource management of state owned commercial banks in China; the seventh chapter summarizes the research conclusion, points out the shortcomings of this research and prospects for future research.更多还原