【作者】 胡婷婷；

【导师】 金淳；

【作者基本信息】 大连理工大学 ， 管理科学与工程， 2013， 硕士

【摘要】 汽车产业的快速发展,对汽车零配件仓储物流服务能力提出了更高的要求。提高物流运作效率,优化作业资源配置,成为仓储企业控制物流成本的关键问题。本文围绕仓储作业资源配置问题,从企业实际出发,通过仓储业务流程分析与建模,深入探讨流程、作业与资源之间的定性及定量关系,对影响仓储作业资源配置的关键参数进行求解,进而构建资源配置模型及资源作业效率优化模型,最终达到合理配置作业资源、提升物流运作效率并节约仓储作业成本的目的。解决企业实际问题的同时,为研究作业资源配置问题提供了新思路。通过对汽车零配件仓储企业业务的调研,发现业务流程直接影响仓储作业资源配置。因此,本文对业务流程自身特点进行深度挖掘,采用流程分级的办法研究业务流程不同层级作业之间、同级作业之间的联系,并借助IDEFO流程建模方法进一步明确流程、作业及资源之间的关系。在此基础上,构建业务流程二维表数据模型,应用ABC法对仓储作业成本进行定性分析,并构建定量模型求解资源作业效率、资源成本及标准化的作业任务量等关键参数。最终,构建仓储作业资源配置线性规划模型及逆优化模型,优化资源数量的同时,对资源作业效率进行优化,并给出了逆优化模型在企业实际运营中基于现有资源进行优化配置的两种典型应用。实例分析结果验证了模型的有效性和实用性,解决了企业实践中的现实问题。综合以上研究,本文对仓储业务流程的深入讨论,对作业成本的定性、定量研究结果及对资源作业效率的优化,有助于企业设计更加合理、符合实际需要的资源配置方案,具有一定的理论借鉴意义和较好的实际应用价值。更多还原

【Abstract】 With the rapid development of automotive industry, the logistics service of warehousing for automotive components has played a vital role in the entire service. To improve the logistics efficiency and optimize activities resource allocation becomes the key point of logistics cost control for warehouse.Starting from the actual needs of enterprises, this thesis mainly discusses activities resource allocation problem and builds up the warehousing business process model based on its process analysis. In a deep study of the qualitative and quantitative relationship between process, activities and resources, we perform models to solve key parameters of warehousing activity resources allocation so as to propose the solution to optimize both resource allocation and recourse efficiency. Finally, we succeed in planning the number of resources and improving logistics operation efficiency so that we can save cost. After we have solved the actual problems, we show a new method for activity resource allocation problem.According to an in-deep survey for business of automotive component warehouse, we found out operation process will directly affect resource allocation. This thesis uses hierarchical methods to study activities of different layers and the same layer based on the business process characteristics. By means of IDEFO modeling, the relationship between process, activities and resources can be illustrated visually and accurately.After that, we build up a two-dimensional table data model of business process. Then a comprehensive application of ABC method has been made up for an in-depth analysis of warehousing activity cost. The research conducts further models to solve resource-efficiency, resource-costing as well as standardization model of the amount of task. Based on the above method, linear programming model and an inverse one for resource allocation has been constructed. The models can optimize the amount of resources and resource efficiency at the same time. Two typical applications in practice for inverse LP model on the basis of owned resources have been presented. The results show that this method is practical and effective to satisfy actual needs of enterprises.In conclusion, the research on warehouse operation resource allocation based on activity costing analysis of the qualitative and quantitative is helpful for making more reasonable and practical plan. It is of great value in application with special theoretical significance.更多还原