【作者】 张艳；

【导师】 谢玉华；

【作者基本信息】 湖南大学 ， 工商管理， 2011， 硕士

【摘要】 人力资源管理是现代企业管理的重要组成部分,关系着企业的兴衰发展。而绩效考核作为评价员工绩效的一种重要方式,当然也成为了企业人力资源管理中不能缺少的重要环节。但如何实施绩效考核,并建立一套适合企业自身实际的绩效考核体系,是大多数企业一直不断探索的问题,也是企业应该重视的一个问题。本文以人力资源管理及绩效考核理论为指导,着眼于实现湘财证券公司企业目标、提高公司绩效管理水平,最终实现公司的最大价值,以湘财证券公司绩效考核体系为研究对象,对湘财证券公司的绩效考核体系问题进行了研究,首先介绍了绩效考核相关理论和湘财证券公司的绩效考核现状；其次通过对湘财证券公司绩效考核体系运行情况调查分析,发现湘财证券公司绩效考核体系存在考核指标不够明晰、考核形式单一、考核依据量化不够、考核中期沟通机制缺失、考核后期激励机制不完善、后期反馈机制不健全等诸多问题；然后对如何改进湘财证券公司绩效考核体系模式进行了分析。本文通过对上述问题的研究,认为采用平衡计分卡、关键绩效指标和目标管理几种方法的长处加以综合应用来改进湘财证券公司绩效考核体系,不但可以提高湘财证券公司绩效考核体系的有效性和员工绩效考核工作满意度水平,使员工和部门目标与企业目标保持一致,并且通过员工绩效考核这个手段,激发员工为实现组织目标而努力的信心。要实施新的绩效考核体系,湘财证券公司必须建立绩效考核领导机构,完善绩效考核制度,营造湘财证券公司绩效文化,从多方面促进绩效管理的优化。更多还原

【Abstract】 Human resources management is an important part of management in modern enterprise, and it has significant impact on enterprise’s development. Performance appraisal, as an important way to evaluate employee’s performance, is surely a significant part in human resource management. However, how to set up an appropriate system which is suitable for actual situation of the enterprises, and carry out the whole process is a difficult problem, which needs more attention from the enterprise.In this paper, based on human resource management and performance evaluation theory, we redesigned the performance evaluation system of XiangCai Securities Co., Ltd, in order to raise the company’s performance management level, maximize its value and achieve its goals. Firstly, we introduced the theory of performance appraisal and the status quo of performance appraisal in XiangCai Securities Co., Ltd. Secondly, by analyzing the operation of performance appraisal system of XiangCai Securities Co., Ltd, we found problems such as lack of performance goals, unclear assessment indicators, the process of assessment were too simple, lack of quantitative assessment, lack of communication mechanism of interim assessment, lack of feedback mechanism after assessment and so on. Then we proposed suggestion for improving the performance appraisal system.Based on these analyses, we propose measures containing elements from BSC, KPI, and MBO that helps to improve the performance appraisal system of the company. Not only do these measures can enhance the effectiveness of the performance assessment and employee’s satisfaction, but also help the employee and departments set up consistent goal with the whole company. By implementing the new system, we hope to inspire confidence of the employee to achieve organizational goals. In order to these, n it’s needed to establish a leading department, improve the related institution, create a better corporate culture, so that promote the implementation of the whole process.更多还原