【作者】 王伟；

【导师】 苏慧文；

【作者基本信息】 中国海洋大学 ， 工商管理， 2012， 硕士

【摘要】 绩效管理是企业人力资源管理工作中的一项基础性工作。绩效管理的目的在于实现组织绩效与个人绩效的有效结合。绩效管理体系是指企业为了实现其战略目标，根据企业的实际情况，对组织绩效和员工的绩效共同进行开发管理的一整套理念、程序的有机整体。它是人力资源管理体系的核心部分，也是公司进行企业管理过程中的重要组成部分。本文以烟台燃气公司为例，开展以绩效管理为基础的系统性研究。本文通过对绩效管理现有的国内外理论成果进行归纳和总结，提出绩效管理体系的构成，包括绩效管理的目标体系、绩效管理的过程体系、绩效管理的文化体系和绩效管理的组织保证体系四个部分。在充分研究烟台燃气公司绩效管理体系的现状基础上，提出了对烟台燃气公司绩效管理体系进行优化的思路和原则及实施方案等。本文内容共分为八个部分。第一部分为绪论，主要介绍本文的研究背景与意义、研究思路与框架、研究的方法及本文的创新点等内容；第二部分是相关理论综述，介绍了绩效管理和绩效管理体系的相关理论，为论文的编写提供参考依据及技术手段；第三部分是对烟台燃气公司进行了介绍，分析烟台燃气公司人力资源管理现状、公司绩效管理体系现状及存在的主要问题；第四部分是烟台燃气公司绩效管理体系优化的思路及原则；第五部分则是介绍烟台燃气公司绩效管理体系的优化实施方案；第六部分介绍了烟台燃气公司绩效管理体系优化实施的保障措施，第七部分介绍烟台燃气公司绩效管理体系实施的效果评价；第八部分是全文的结论部分。本文对烟台燃气公司进行绩效管理体系研究，以解决公司绩效管理体系运行时实际存在的问题为主要研究内容。通过绩效管理体系四部分的有效结合，促进公司绩效管理真正落地，从根本上提升公司的组织绩效和员工绩效，推动企业战略目标的实现，也希望籍此为更多企业提供参考和建议。更多还原

【Abstract】 Performance management is a fundamental work of human resourcesmanagement. Performance management aims to achieve the effectivecombination of organizational performance and individual performance.Performance management system refers to the organic whole consisting ofa set of concepts and procedures about the organizational performance andemployee performance management, which are jointly developed by anenterprise to achieve its strategic goal, according to the enterprise’sactual situation. Not only has it worked as the core part of the humanresources management system, but also does as an important component inthe process of enterprise management. Taking the Yantai gas company as anexample, this article carrys out some systematic research based on theperformance management system.Through generalizing the existing theory achievements aboutperformance management both at home and abroad, this article puts forwardthe structure of the performance management system, including four parts,that is, the goal of performance management system, performance managementprocess system, performance management culture system and performancemanagement organization guarantee system. In the full study of the presentsituation and existing problems of Yantai gas company performancemanagement system,I put forward the ideas,principles and key points, etcin optimizing company performance management system.This article is divided into eight parts. The first part is theintroduction, mainly introducing the background and research significance,the research idea and frame, the research methods and the innovation of the content.The second part is the literature review of some related theory,including the theory on performance management and performance managementsystem, in order to provide a basis for reference and technical means.Thethird part gives an overview of Yantai gas company,analysing the presentsituation of human resource management and performance management systemand the main existing problems in the company.The fourth part discussesthe optimization of the performance management system of Yantai gas company,including the ideas and principles. The fifth part presents the specificoptimization implementation points of performance management system ofYantai gas company. The sixth part is the security measures of optimizingperformance management system.The seventh part is the effect evaluationof performance management system of Yantai gas company.The eighth part isthe conclusion of the full text.This article does the research on performance management system ofYantai gas company, taking how to solve the practical problems in companyperformance management system operation as the main research contents.Through the effective four parts’ combination of performance managementsystem, this will promote the company’s performance management coming intoeffect and fundamentally promote company organization’s performance, theperformance of the employee and the realization of enterprise strategictarget. I also hope that this article will provide reference and suggestionsfor more enterprises.更多还原