【作者】 赵明智；

【导师】 魏达；

【作者基本信息】 吉林大学 ， 软件工程， 2012， 硕士

【摘要】 在某企业生产应用对信息化系统高度依赖的发展过程中，为了保证业务的不间断、高可用性，对信息系统进行了整合、大集中，结果造成了技术复杂度提高，数据中心规模急剧扩大，维护量激增。为降低成本、整合资源、提高效率，依据IT系统运行维护技术要求，需要利用集中监控系统对数据中心进行实时自动化的监控，做到及时发现和解决故障。本文研究目的是通过集中监控系统和IT服务管理流程提高企业管理水平和核心竞争力。该企业数据中心利用监控系统中的报表平台对历史数据进行汇总分析，改善数据中心内部IT系统运行的状况，保证运维服务的质量和效率。论文首先阐述了监控系统的研究背景、数据中心监控系统国内外现状；其次，由于全人工巡检的工作方式已经不能满足IT系统运行维护要求，该企业数据中心急需一套监控系统对基础设施、网络、主机、数据库、中间件进行监控，从而提出了监控系统的功能需求；同时，要求监控系统不仅能够对设备的告警、性能进行实时监视，还要求能够对系统内监控数据进行汇总、分析。因此，在系统展示层提出了报表系统的详细需求内容。第三，因为该企业的传统静态报表设计模式可维护性差、可扩展性弱，很难在该项目中继续使用；在集成的过程中每一份报表都需要进行扩展、测试；当需求增多时，系统的扩展将会非常困难，报表的生成复杂，需要专业人员使用专业工具进行操作，平台兼容性差。所以基于该企业数据中心集中监控系统，本论文设计并实现了综合报表门户平台。为了获得更好的用户体验，论文研究的报表门户系统采用SOA架构，结合AJAX技术实现报表数据的传输与展现。这种实现方案在降低网络数据开销，丰富客户端操作有着不可比拟的优势。同时，SOA架构的采用也给未来系统的扩展奠定良好的基础。第四，进行报表平台功能具体实现的设计与研究，主要包括系统监控功能实现、报表系统功能实现逻辑及其技术分项功能实现、报表管理功能实现及其技术分项功能实现，以及报表系统管理功能实现等几个主要方面。论文研发的综合报表门户平台，从不同的监控模块中抽取历史数据进行汇总，形成IT设备告警与性能的日报、周报、月报；基于各种图形展现报表供运维人员进行综合的故障诊断和趋势分析。企业领导层将汇总的数据分析后对数据中心IT资源进行整合或提前投资，从而保障数据中心运行维护的安全性、可靠性，提高企业生产效率，为客户提供优质的IT服务。更多还原

【Abstract】 During the development of the production application of a enterprises is highlydependent on information system, the large enterprises integrate and concentrate theinformation systems to ensure the business is uninterrupted and high availability, as a result,complexity of technology has steadily increased and data centre has continuously expandedcause the explosion of maintenance. In order to reduce costs, integrate resource and promoteefficiency, according to the technical requirements of IT system operation and maintenance, itrequires the use of centralized-monitor system to conduct real-time and automated monitoringfor data centers, detect and solve the trouble in good time.The studies purpose of this paper to through the integrated IT services and business tohelp enterprise improve their IT ability of service quality and support. The data centre useportal report platform of monitoring system to summarize and analyze the historical data,improve the system operation condition of internal IT data center, ensure service quality andefficiency in operation and maintenance.This paper first introduced the research background of monitoring system, currentsituation of data center monitoring system at home and abroad; second, because the wholeartificial inspection work had been unable to meet the requirements of operation andmaintenance of IT system, the enterprise data center in urgent needed of a set of monitoringsystem on the basis of setting, network, host, database, middleware monitoring,the function requirement was proposed; at the same time, monitoring system can not only onalarm and performance of equipment in real-time monitoring, but also request to collect andanalyze the system monitoring data. Therefore, it suggested that needed a detailedrequirement content of report system in the system display layer. Third, it is difficult tocontinue using design mode of the traditional static report because of poor maintain and weakextensibility in the project. Every report needed to be extended and test in the integratedprocess; when demand increases, the expansion of the system would be very difficult, formcomplex, it needed professionals to operate of using pro tools, platform was poorcompatibility. So based on the enterprise data center centralized monitoring system, syntheticreport platform was designed and implemented. In order to obtain a better user experience,portal system of research report used the SOA framework, combining AJAX technology torealize data transmission and display. This scheme in reducing the network data overhead, therich client operation has the incomparable superiority. At the same time, the SOA architecturewas used for future system expansion to lay a good foundation. In fourth, design and researchof the function realization for reporting platform, mainly included several major aspects of therealization of system control functions, the realization of system functions, logic and technical report partial functions, management function realization of statements and technology partialfunctions, as well as management functions of reporting systems.This paper develop a synthetic report platform, it extracts historical data to summarizefrom the different monitoring module to form daily, weekly and monthly reports of alarm andperformance of IT equipment, base on the various graphics show reports for operation andmaintenance personnel to carry out comprehensive fault diagnosis and trend analysis. Theleadership will integrate or invest IT resources of data center after collect and analyze thewhole data to guarantee the security, reliability of data center operation and maintenance,improve production efficiency to provide the high quality IT services.更多还原