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基于成熟度思想的教育信息化评估模型研究

Research on the Appraise Model for University’s Education Informationization Based on the Maturity Theory

【作者】 王瑜

【导师】 张筱华; 李青;

【作者基本信息】 北京邮电大学 , 教育技术, 2012, 硕士

【摘要】 教育信息化程度日益增加,慢慢暴露出信息化建设过程和应用实践中的一些问题,就需要我们科学合理地评估各高校或教育机构信息化水平,诊断分析当前建设过程中的薄弱环节,以便为教育信息化投资决策和具体实施进程提供参考。然而我国教育信息化评估研究刚刚起步,对于指标体系和评价方法的研究很少,再则技术更新周期较短,教育信息化领域的动态不断变化发展都为评估工作带来困难。我们迫切需要一个不考虑教学模式、组织结构和技术平台的通用过程性评估模型,帮助我们监控教育信息化建设进程,评估当前所处的位置,持续优化提升教育信息化建设能力。因此,本文在研究综述国内外教育信息化评估发展现状的基础上,针对现有指标体系和评估方法的不足,参考借鉴软件工程领域的成熟度思想提出e2M2教育信息化评估模型,并邀请5名信息化专家使用德尔菲法对评估量表予以修订。然后笔者借助e2M2成熟度指标体系评价量表调研和访谈了京内外12所网络教育学院试用模型,同时邀请被访谈专家各项指标进行试用和修订,根据专家反馈意见进一步调整量表形成最终模型。同时,借助上述量表反馈数据和访谈结果,统计分析当前高校网络教育学院信息化建设现状,收集优秀实践范例提炼特色亮点,同时指出信息化建设中遇到的问题和障碍,为e2M2量表评估结果提供有效的实践示例佐证。最后完成调研工作之后,针对传统问卷调研效率较低,且错误率高等种种问题,笔者利用Limesurvey开源平台设计开发e2M2评估量表系统,为e2M2评估实施提供有力的技术支撑,便于形成长期、有效的教育信息化评估机制。笔者期望日后在已定义的e2M2基础上,通过高校间的合作,鉴别扩充影响教育信息化进程的关键实践指标项,形成更为完整的信息化能力成熟度架构体系,并向全国推广实施,为教育信息化投资决策和具体实施进程提供重要参考。

【Abstract】 With rapid advancement of e-learning, various problems involved in the construction and application of information technology are beginning to come up. How to evaluate the practices of education informationization and analysis the situation and problems acutely is what officers of higher education have to think over. However, the evaluation field of education informationization has just begun, the research workers related to the evaluation methods and index systems are extremely rare. Furthermore the update cycle of informationization is so short that the dynamic characteristic increases the difficulty of evaluation of education informationization. So we need an evaluation model, which takes no account of specific technical platforms, organizational structures and teaching models, to guide construction and application of education informationization flexibly.In this article, the author firstly overviewed foreign and domestic researches on assessment systems of Education Informalization, and then introduced an assessment tools named e2M2 to overcome shortcomings and deficiencies of existing indicators.The e2M2 based on famous maturity model of software engineering. Secondly, we conducted a series of questionnaires and interviews with 12 cyber-education schools, and invite those interviewed experts to use and revise the elements of assessing system. Finally, we modify the e2M2 again based on the feedbacks of experts referred to earlier, and bring the final model forward. Meanwhile, with the feedback data, we could conclude the current status and deficiencies of Cyber-education Schools. After the research process, the author used an open-source platform named Limesurvey to design and develop e2M2 assessment Questionnaires. The system is aim to make full use of information technology in order to form long-term and effective assessment mechanism of education informationization. The author looks forward to increase the indicators of key practice items through cooperation between universities, and introduce the e2M2 evaluation model to the whole country. It could provide an important reference in decision-making and specific implement during the construction of education informationization.

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