太平人寿四川分公司营销员品质考核管理信息系统设计与实现

【作者】 李燕；

【导师】 张震； 王学东；

【作者基本信息】 电子科技大学 ， 软件工程， 2011， 硕士

【摘要】 随着我国保险行业的不断发展壮大,越来越多的保险公司开始重视品质考核体系的建设,特别是作为保险公司核心的营销部门,建立良好的品质考核体系,不仅可以提高员工的工作质量,更能指导好员工未来的工作和发展。然而,保险公司的品质考核管理,作为一项既严格又灵活的数据管理工作,在大多数保险公司中仍然没有实现信息化管理,管理层缺乏高效的计算和管理辅助信息系统。特别是在自主考核,自动计算、统计考核结果方面表示得尤为突出。纸质化的考核方式,人工式的考核分数计算、考核结果统计,不仅增加了管理的难度,更增加了管理的成本。这正是本文研究的出发点,所开发的信息系统将用以辅助管理人员实现信息化的品质考核管理。首先,论文讨论了品质考核管理信息系统研究的背景、国内外现状和研究价值,分析了当前开发信息管理信息系统的方法与技术,明确了本信息系统需要使用的开发技术和本信息系统要实现的目标,并对信息系统的开发进行了需求论证和项目可行性论证。在此基础上,以信息管理信息系统理论为基础,深入到人事管理部门,对信息系统进行需求分析,并结合具体的开发技术,完成信息系统的总体设计。确定信息系统需求后,对信息系统进行详细设计,包括需求细化、数据库规划、各项流程设计。根据.NET三层设计原则,分别数据层、逻辑层、展示层三个层面展开具体的设计。最后,论文介绍了信息系统测试情况、给出了测试结果。其中,对考核对象和考核权限进行了重点测试。更多还原

【Abstract】 As China’s insurance industry continues to grow, more and more insurance companies start to focus on how to build quality assessment system . Especially as marketing department which is the core department, establish a good quality evaluation system,that can not only improve employee’s quality of work,but also give employees the better guide about future work and development.However, the insurance company quality evaluation management, both as a rigorous and flexible data management, in most insurance companies still did not achieve the information management, management layer lacks efficient management support systems.Especially in the independent assessment, automatic calculation, statistical assessment of outcomes that were particularly prominent. Paper-based assessment methods, artificial style of the examination scores calculated, the results of statistical evaluation, not only increase the difficulty of management, but also increase the cost of management.This is the starting point of this study, the development of the system will be used to assist the quality examination management to realize the automatic management information.First, the paper discusses the background of this study, the Situation at home and abroad, and research value, analyses the current methods and techniques of developing information management system ,and then determine the technology which is used to build the system and the goal of the system. Finally, planed system development, completed feasibility study .On this basis, bsed on the information management system theory,deep into the personnel management department,completed requirement analysis,combined with a specific development technology,accomplished the overall design.After determining the system requirements,begin to process the detailed design of system,including requirements refinement,database planning,all process design. According to the page and logic layer design principles ,from the system’s data layer, logic layer, presentation layer, respectively expand the specific design .Finally, this paper describes the system test cases, gives test results. Among them, evaluation object and examination authority were special focused.更多还原