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A公司研发项目知识转移过程与影响因素分析
Theanalysis of Knowledge Transfer Processand Influence Factors Inacompany’s R&D Projects
【作者】 李东；
【导师】 刘欣；
【作者基本信息】 上海交通大学 ， 工商管理， 2011， 硕士
【摘要】 本文选取知识转移这一主题,结合研发项目的特点,针对A公司无线研发管理实践进行了深入分析与探讨。本文首先借鉴了Dixon团队知识转移过程理论的观点,结合研发项目特点阐述了研发项目知识转移过程及影响因素概念模型,并提出了五个影响研发项目团队知识转移能力主要因素的假设。通过对A公司无线研发部门管理实践进行的针对研发项目管理与知识转移的案例分析以及实证检验,本文所提的部分假设得到了验证:有效的媒介以及工具支持与知识转移效果正相关;研发项目团队知识转移策略及机制与知识转移效果关系密切。在理论与实证研究的基础上,本文针对A公司无线研发部门目前面临的问题提出了如下建议:1)加强及完善为知识转移提供帮助的技术、媒介以及工具支持。2)系统性检视有关知识转移的制度与策略。3)日常工作中进一步加强知识转移与研发项目实践的结合。4)重视知识转移过程中激励因素的作用。论文研究的创新点主要包括:a)通过将知识转移过程与研发项目特征相结合,基于Dixon的知识转移过程模型提出了研发项目知识转移过程以及影响因素的新阐释。b)通过理论分析与实证研究,揭示了合适的知识转移策略与机制对特定公司研发项目知识转移效果所具有的显著影响。论文也指出了研究存在的局限性以及下一步研究的具体方向。
【Abstract】 This paper is a general study of the application of knowledge transfer in R&D projects. The knowledge transfer management in R&D department at XXX Company is used as a case study.By reference of Dixon’s knowledge transfer theory, the author first introduced a knowledge transfer model for R&D projects and proposed several factors which might impact the effectiveness of knowledge transfer in R&D teams.Then the author conducted a case study on project management and knowledge transfer in the R&D team of XXX Company. By doing surveys and statistical analysis, he managed to verify the assumptions that 1)media, technical and instrument support has a positive correlation with knowledge transfer; and 2) a well-implemented knowledge transfer mechanism should largely determine the effectiveness and efficiency of knowledge transfer in R&D division. To apply the findings to the real work, following the suggestions was proposed to the R&D department of XXX Company. 1) Enhance the technological, media and instrument support to knowledge transfer. 2) Systematically re-examine & refine the knowledge transfer mechanism and strategy. 3) Improve the integration of knowledge transfer in R&D projects’routine tasks. 4) Recognize the incentives during the knowledge transfer processThe innovation ideas in this paper mainly concentrated in following aspects. a) Elucidated the R&D project based knowledge transfer process via combine the knowledge transfer and R&D project characteristics. b) Revealed the significant impact the mechanism, strategy and policy the R&D division adopted on knowledge transfer performance via empirical analysis upon dedicated companyIn the conclusion section, the author made a summary of the assumptions and thesis while pointed out the limitations which deserve further study.