【作者】 王素青；

【导师】 朱颖俊；

【作者基本信息】 华中科技大学 ， 工商管理， 2010， 硕士

【摘要】 随着经济全球化的不断深入和印刷技术日新月异的发展,印刷行业也进入了市场化竞争。如何在激烈的市场竞争中提升企业的核心竞争力,对于企业来讲具有十分重要和深远的意义。湖北XH印务股份有限公司是一家国有企业,由于长期受计划经济体制下的管理模式和观念的影响,无论是在管理理念还是方法上都存在诸多薄弱环节,滞后于市场化的要求。其中在现行分配中,存在着很突出的问题,严重影响和阻碍员工生产积极性。因此企业内部管理的革新和提升显得非常迫切和必要。在此背景下,本文主要研究该公司绩效管理问题,主要采用数据收集、深度访谈和问卷调查方法进行调查研究.对XH公司进行全面了解后,重点对公司的绩效管理现状进行分析诊断,找出存在问题,从而确定了解决这些问题的思路和方法。在绩效管理相关理论的指导下,本文利用了多种分析方法和工具对所收集的信息、数据进行分析。结合关键绩效指标(KPI)法的基本原理,将以目标为导向和以行为为导向的考核方法做了综合,提取出了基于战略,以岗位目标为导向,行为和业绩并重的绩效指标体系和具体的绩效考核实施方案。同时根据公司人力资源实际情况,成功设计出了一套完整实用的绩效管理体系。经过实际运行,该绩效管理体系获得良好效果,为完善公司的内部管理和实现战略目标提供了有力支持。对XH公司的长远发展有着实际的重要意义。更多还原

【Abstract】 With the deepening of economic globalization and the rapid development of printing technology, the printing industry has entered the market competition. How to improve the core competitiveness of enterprises in the fierce market competition is very important and far-reaching significance. Hubei XH Printing Stock Limited Corporation is a state-owned enterprises. Because it’s under the planned economic system of management models and concepts influence in long time, there are many weak links both in management concepts and methods, which lag behind the market’s requirements. Especially in the current system of distribution, the outstanding problems have dampened the enthusiasm of the employees in production. Therefore, it is very urgent and essential for the corporation to reform its internal management.This paper studies the performance of the company’s management, adopting data collection, depth interview and questionnaire survey for investigation and research. Based on the comprehensive understanding of XH corporation, this study focus on the company’s performance diagnosis, in order to identify problems and determine the ideas and methods.Under the guidance of the performance management theory, this paper adopts a variety of analysis methods and tools to collect information and analysis data。According to the basic principles of key performance indicators (KPI), this study aggregate analyses the goal-oriented and the act-oriented assessment methods to extract the basic strategy; based on behavior and performance indicators system and specific performance evaluation to carry on the plan..At the same time, in the light of the corporation human resource management circumstances, designed a complete set of practical performance management system. Through actual operation, the performance management system obtains good results, provides a strong support of improving the company’s internal management and achieving a strategic goal. This performance management system would have practical significance for the corporation’s long-term development.更多还原