【作者】 潘珂；

【导师】 李庆忠；

【作者基本信息】 山东大学 ， 软件工程， 2011， 硕士

【摘要】 江苏移动集团客户业务监控系统鉴于目前集团业务的蓬勃发展,现有的管理支撑手段已经逐渐难以满足业务发展的需求的前提下研发并实施的。由于现行系统缺乏统一的管理支撑手段,各类集团业务的流程管理和资源信息比较分散,缺乏关联性,不成体系,系统有效的将各类集团客户分级别管理,并对现在移动公司为各集团客户所开展的六大业务进行统一,有效的整理,以最清晰的方式将于集团客户关联的告警,性能信息展现给用户。从而加深用户对各业务和相关集团客户业务信息的了解,为公司做出发展方向,技术调整提出有力的依据。本文采用面向对象的思想,以统一建模语言为分析设计工具,系统采用易于维护和调整的B/S系统架构,技术上基于MVC基础的Structs2+Spring框架,数据层采用对数据库操作灵活的ibatis框架,利用相关XML配置等相关技术实现集团客户资料管理与业务开通,各集团客户业务拓扑和告警信息与告警统计信息分析展现,呈现各个业务的业务信息、相关的性能信息。在安全方面,系统采用基于资源角色的权限管理。在系统需求分析中,对系统的总体业务以及业务流程进行了详细说明,对六大业务的性能指标进行描述,确定性能门限设定依据。并以表格,flex图片,矩阵监控等形式做综合展示。为了加强用户对性能数据的实时监控,页面信息采用定时推送的方式展示各类性能数据,并关联影响的集团客户。更多还原

【Abstract】 In view of the current rapid development of our business, management and support of existing means of business development has been increasingly difficult to meet the needs of developed and implemented under the premise and as the current lack of a unified system management and support tools, all kinds of our business process management and resource information scattered, the lack of correlation, fragmentation, the system will be various types of group customers an effective sub-level management, and is now China Mobile for the Group Carried out in six major business customers a unified and effective order, will be the most clear way to alarm customers of the Group associated with the performance information be presented to the user. Thereby enhancing the user groups of various business and customer information related to the understanding of the development direction for the company to make technical adjustments made a convincing basis.In this paper, object-oriented thinking, the Unified Modeling Language for the analysis and design tools, the system is easy to maintain and adjust the B/S system architecture, technology-based Structs2+Spring MVC-based framework, the data layer is a flexible database operations ibatis framework, use of relevant technology and other related XML configuration data management and business customers of the Group launched, the Group’s customer service topology and alarm information is displayed with the alarm statistics information analysis, presentation of information in all business operations, related alarms. In terms of security, system resources, role-based rights management.更多还原