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公务员培训管理绩效评价系统研究

Research on Official Performance Evaluation System for Training Management Sector of Government

【作者】 杨帆

【导师】 翟丽丽;

【作者基本信息】 哈尔滨理工大学 , 管理科学与工程, 2010, 硕士

【摘要】 随着经济全球化和信息时代的到来,在公务员培训管理部门中引入绩效评价机制是建设效能政府和廉洁政府的关键环节。公务员培训管理部门的绩效管理制度改革在政府效能实践中占有重要的地位与作用。绩效评价、灵活付酬、业绩奖励已成为普遍的改革措施。公务员培训管理绩效评价系统的研究对促进黑龙江省经济发展,健全龙江公务员绩效考核制度,提高行政效率和行政能力都具有积极的改革意义。本文首先结合国内外公务员绩效评价理论,探寻公务员绩效评价的标准、功能与运作机理,结合政府培训管理部门的职能特征,设计与之相匹配的公务员绩效管理的过程模式。其次,在分析公务员培训管理绩效系统驱动因素的基础上,采用系统动力学思想对其与组织目标的互动关系进行模拟,采用Vensim仿真建模构建潜变量、相关变量与动力学流图,形成绩效评价因素的作用机制。再次,设计公务员培训管理的绩效评价指标体系,给出评价指标的度量方法、体系的构建步骤和运行方案。此外,在分析公务员绩效评价影响因素的基础上,形成公务员培训管理绩效评价的研究框架,选择C2R-DEA和C2GS2-DEA方法构建公务员绩效评价模型,并进行ANP权重层级关联分析。最后,针对黑龙江省公务员培训管理绩效的现存情况,揭示其绩效管理系统中存在的问题,提出相应绩效辅助管理策略与配套执行方案。该项研究可以推动和谐政府劳动关系的建立,促进政府公务员职能工作绩效系统高效、稳健的发展。它既是对政府行政能力科学提升的重要保证,也可为其他政府职能部门工作人员素质与水平的考核提供重要的参考价值与方法支持。

【Abstract】 Along with economy globalization and information development, performance evaluation mechanism in the official training management sector is the core link to establishing the high-efficiency and probity government. The revolutionary of official performance management rules plays the important position and function in the government efficiency and capability practice. Performance evaluation, flexible salary mechanism and achievement reward mechanism have been the popular innovation measures. The research on official performance evaluation system in training management sector could have the positive revolutionary for promoting economy development of Hei Longjiang, strengthening official performance feed back system of Hei Longjiang, and enhancing government efficiency and government capability.The dissertation investigates the performance evaluation criteria, functions and operation mechanism for Civil Servants, according to the performance evaluation theory both at home and abroad; designs performance management process modes for Civil Servants that match with the functional characteristics, such as training and management departments of the government. Then, the driving factors of training and management system is analyzed; the interactive relationship between them and the organizing objectives is simulated by using system dynamics concept; the functional mechanism of performance evaluation is formed by constructing the latent variable, the relevant variable and dynamics flow diagram with Vensim-based simulation and modeling. After that, the performance evaluation index system for the training and management of Civil Servants, as well as the measurement methods, constructing steps and operating schemes are proposed. In addition, the research framework in evaluating the performance of training and management for Civil Servant are designed based on the analysis on influential factors of performance evaluation; the evaluation models are established with C2R-DEA and C2GS2-DEA methods; correlation analysis of ANP weight level is performed. Finally, aiming at the training and management for official of Heilongjiang Province, the current problems existed are revealed; the corresponding auxiliary management strategies of performance implementation schemes are proposed.The research could promote the establishment for balanced government relationship; accelerate official function performance system high efficiency and steadily development. It is not only the important assurance for government official capability promotion, but also the important reference value and supported method for official quality and level evaluation in the other government functional department.

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