【作者】 张旭；

【导师】 张嵩；

【作者基本信息】 青岛大学 ， 管理科学与工程， 2010， 硕士

【摘要】 21世纪是知识经济时代,企业的竞争规则大幅改变,由之前对原材料、土地等资源的竞争,逐渐转变为以知识为主体的竞争形态。而相对于比较容易获取的显性知识,隐性知识转移在企业中具有更为重要的作用。但是由于隐性知识具有无形性,一般形式的激励制度难以促进隐性知识的转移,因此从社会网络角度对隐性知识转移进行研究具有巨大现实意义。本文以工T行业为调研对象,主要目的是探讨从社会网络和知识转移内驱力角度研究影响隐性知识转移的因素,并在此基础上研究影响因素和隐性知识转移效果之间的关系。文章首先对大量文献进行研究,归纳了知识转移的影响因素,在理论分析的基础上,本文提出了基于社会网络理论的解释变量——社会网络结构特征,以及基于知识转移内驱力的调节变量和中介变量,并进一步提出概念模型和假设,在IT行业中用问卷调研的方法进行调查,并运用LISREL和SPSS统计软件对调查结果进行分析。根据调查和分析的结果,本文得出几个重要研究结论：在强知识转移动机和组织文化环境影响下,网络密度和网络中心性与隐性知识转移效果有正相关关系；知识吸收能力与隐性知识转移效果同样是正相关；知识吸收能力对隐性知识转移效果的中介作用没有证实。此外,本文根据研究结论,结合中国实际,提出了有助于企业知识管理的两点建议,并对未来的研究进行了展望。更多还原

【Abstract】 The 21st century is the era of knowledge economy. The enterprise rule changes largely, from raw material and land competitions gradually to take knowledge as the main competition. Compared to the dominant knowledge which quite easy to gain, the tacit knowledge has a more vital role in the enterprise. But as the tacit knowledge has invisible, ordinary drive system promotes the tacit knowledge transfer with difficulty, therefore researching the tacit knowledge transfer from the social network angle has the huge practical significance.Based on IT industry, the main purpose of this article is discussing the factors that affect tacit knowledge transfer through the views of social network and knowledge transfer inner driving force and studying the relation between the affecting factors and the tacit knowledge transfer performance. This article starts with review of abundant literature and summarizes the affecting factors of knowledge transfer. On the basis of academic analyze, this article gives the explanatory variable based on the social network theory----social network structural characteristics, as well as mediating moderator and variable based on knowledge transfer inner driving force, and further proposes the research model and hypotheses. This article makes investigation with questionnaire in IT industry and analyzes the investigation results with LISREL and SPSS.According to the result of investigation and data analysis, several important research results are drawn. The results are:in the influence of strong knowledge transfer motivation and organizational culture environment, the relationship between network density, network degree centrality and the tacit knowledge transfer effect is positive; similarly, the relationship between knowledge absorption ability and the tacit knowledge transfer performance is positive; but mediating influences of knowledge absorption ability to the tacit knowledge transfer performance were not supported. Besides, in accordance with the research results and the concrete circumstance of China, the article provides two advices for improving enterprise knowledge management and expects the future research.更多还原