【作者】 王玲；

【导师】 肖贵蓉；

【作者基本信息】 大连理工大学 ， 工商管理， 2007， 硕士

【摘要】 绩效管理作为引导与控制企业战略实施的一项重要管理工具和人力资源管理的核心内容,其重要性已被越来越多的企业所认识。企业要想在激烈的市场竞争中取得竞争优势,就必须通过正确的企业战略在组织中的良好贯彻,不断提高其整体效能和绩效。而战略导向绩效管理体系就是这样一种工具,它将企业的战略目标层层分解,从各个业务单元,进而落实到每个岗位。通过对各个层次的绩效进行管理、改进和提高,来提升企业整体的绩效,而企业的生产力和价值就会随之提高,企业的竞争优势也就可以由此而获得。但在企业实践中,如何更加具有可行性和可操作性,如何成为一种在运行中通过闭环循环可以自动完成改进的有机的管理模式,就成为了人们所关注的主要问题。本文通过对JLJ建筑公司的经营战略、价值理念以及员工素质等要素的分析,主张从企业战略出发,运用战略导向的绩效管理思想,结合企业实际情况,借助平衡记分卡思想,系统地将企业战略目标逐层分解,提出不同的考核方法,使之表现出企业战略所需的行为与结果,协助其他人力资源管理功能,不断完善企业管理机制,实现企业即定战略的落地。战略导向绩效管理体系的建立其实就是这一模型的流程探讨的过程,从企业实际分析到战略层层分解,乃至后面的绩效计划、绩效实施、绩效沟通、绩效反馈、绩效改进和考评结果的应用,各个环节都必须做到位,缺一不可。但本文的重点,更多地还是体现在战略导向绩效目标的确定过程上。另外,战略导向绩效管理体系的建立在客观上需要企业具备哪些条件,如何不断巩固和完善也是本文探讨的一个方面。更多还原

【Abstract】 As an important management tool and human resource management core, Business Performance Management is attached importance by more enterprises. An enterprise must successfully carry out the company strategy to improve its whole efficiency and performance if it intends to be competitive in the fierce market competition. While the strategy oriented performance management system is an instrument, which decompose the enterprise’s strategy per layer from each business unit to the individual person. The whole enterprise’s performance is improved by the management, betterment and improvement of each layer. This enhances the improvement of productivity and value of the enterprise, also the achievement of competitive advantages. It is a main concern that how the strategy oriented performance management system can be more feasible and how it can become an automatically improved organic management mode by a circulation in operation.The thesis give an analysis to the enterprise’s business strategy, value idea\productions characteristics and employee diathesis, using the strategy oriented performance management, combined with the actual situation, in virtue of Balanced Score Card, the enterprise should decompose the strategy objective per layer and put forward different assessment method according to the working characteristics of each layer. Thus the employees represent the behavior needed by the enterprise, which assist other functions of human resources management to perfect the administration system of the enterprise and actualize the implementation of the vested enterprise’s strategy.The establishment of strategy oriented performance management system is a discuss and sketch process of the flow of this model, in which there are many links: the actual analysis of the enterprise, the decomposition of strategy by layer, the performance scheme, the performance implementation, performance communication, performance feedback, performance betterment and application of assessment result, each of which is necessary and to be carried out perfectly. But the most important is the decomposition of strategy. Besides, another aspect the thesis probes into is that what conditions the enterprise should have to meet the criteria of the establishment of strategy oriented performance management system and how to consolidate and perfect the system.更多还原