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企业文化对服装企业ERP实施的影响研究
Study on Influence of Corporate Culture upon Garment Company ERP Implementation
【作者】 杨旭；
【导师】 牛继舜；
【作者基本信息】 北京服装学院 ， 服装设计与工程， 2008， 硕士
【摘要】 随着中国服装业的飞速发展,企业之间的竞争越来越激烈,越来越多的服装企业开始使用ERP系统软件来进行企业资源的计划和整合,以提高企业的管理水平和竞争力。发源于美国的ERP软件代表了世界上最先进的管理思想和管理模式,在中国实施时却只有不到10%的成功率,实施效果不甚理想。为此曾有“国外ERP软件不适合中国国情”的说法。其原因之一是文化对ERP实施的影响一直不为人们重视。本文首先阐述了研究的目的和意义,说明了研究的思路和主要的研究方法并介绍了相关理论;其次,利用企业文化学、关键成功因素的理论和方法,在ERP实施关键成功因素的基础上,探索了基于企业文化角度的ERP实施关键成功因素,包括普遍主义文化、集体主义文化、情感外露型文化、具体专一型文化、成就型文化、次序型文化和内控型文化;然后,通过分析中国企业文化和中国服装企业文化的特征,以及这些文化特征在服装企业ERP实施过程中的影响,提出基于服装企业文化的ERP实施关键成功因素是明确的企业愿景、完善的人才激励政策、员工具有具体专一的意识、良好的学习环境、规范的企业制度;最后,探讨了建立基于这些关键成功因素的服装企业文化的策略。
【Abstract】 With the rapid development of China’s garment and industry the growing competition between companies, more and more garment companies have began to apply ERP software system for enterprise resources planning and integration to promote the management level and competition ability. The ERP software represented the most advanced management thoughts and management style in the world, but the implementation in China only achieve 10% success rate. So somebody conceded that the ERP software isn’t suitable for the Chinese state of the nation. One of the reasons is that the influence of the culture upon ERP implement hasn’t been valuing by people.This dissertation firstly elaborates the purpose and significance of the research, gives the research thoughts, main research methods and the related theories. Secondly, based on the critical success factors of the implementation of ERP, the dissertation explores the critical success factors of the implementation of ERP from the aspect of enterprise culture according to the theories and methods of enterprise culture and critical success factors, including universalism, collectivism, emotional exposion,specific single-minded, achievement and sense of belonging, attitude to time and environment. Thirdly, through the analysis of the characteristics of Chinese enterprise culture and Chinese garment enterprise culture, and the influence of the culture characteristics through the implementation of ERP, this dissertation puts forward the critical success factors of the implementation of ERP which is based on the garment enterprise culture, i.e. the definiteness of enterprise vision, the policy of personnel incentives, employees have specific single-minded, good learning environment and the standardized enterprise system. Finally, the dissertation proposes the strategies for establishing such enterprise culture.